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May 2024 by Daniel Mehraban
Very disrespectful in conversation and unprofessional in communication. No respect to people time, health and safety at pharmacy.
I was waiting long to get my daughter medication. but pharmacy employee was ringing out the grocery of a man.
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November 2023 by Michael M.
The pharmacy at Publix is the BEST. Charlotte competent, quick, friendly. So much better than any other pharmacies in the area. Got my vaccines and they were great
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November 2023 by Don F.
This store has drug addicts working in it. The deli at this Publix is an absolute nightmare because of the strung out workers. The line to get a sub was backed up for 30 minutes because a deli worker named Julian was completely strung out on hard drugs. (And no this wasn't simply weed, he was on HARD drugs.) He moved incredibly slow and kept staring at the ceiling. He had to ask me to repeat my order at least 10 times because he would completely zone out every time I started talking. He couldn't speak coherently so I couldn't understand any of his mumbling. It took him over 10 minutes to make a simple sandwich. This guy needs to be fired asap. I know working in a grocery store deli isn't the most glamorous job, but that gives nobody an excuse to tweak on drugs during a shift. Also this store is ALWAYS out of chicken tenders every time I go here. They really need to keep up with the demand. Do better Publix
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April 2023 by X-staizha B.
I came here for sushi on my way home and honestly out of all the Publix I've shopped at I would have to set this is my least favorite. Very limited sushi bar and sometimes you may miss the sushi guy so you get what they've got out and it may not be the freshest
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March 2023 by Alecia Geter
What a great team. We had some issues with a prescription sent to target and we called Publix to see if they could fill it. We called and spoke to Lauren...she was so friendly and helpful. We got everything taken care of very quickly even though it was almost closing time. They're amazing.
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March 2023 by S N.
Clean... neat.... friendly customer service. Prices are significantly higher than most other stores
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February 2023 by Valerie B.
My new favorite grocery store!! Clean!! Organized and was having an awesome BOGO free sale plus coupons!! And the prepared food bar was soo good love the chicken and the potato wedges-we moved here recently and didn't know how to use the system and if I needed a loyalty card of anything to workers helped me explained everything to me and even grabbed me some flyers on ways to save $ with their app! All the workers were super friendly and helpful which is becoming rare post Covid world
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February 2023 by Brady
I just switched over to here from the CVS on Mallard Creek because they never answered their phone and I wasn’t happy with their customer service. And I am sooo glad I did. I filled an antibiotic here and had several questions and they answered all of them and when my husband picked it up for me they even made sure to go over everything with him too. When I called they actually answered the phone which is much improved from my experience at CVS! The young lady was so sweet and said if we had any other questions to not hesitate to reach back out. I haven’t taken an antibiotic in years and they made me feel much more informed and comfortable taking the medication! A++ keep up the great work y’all! Thank you for your care :-)
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November 2022 by Cayla
Got a vaccine at this location. Kealy administered it and was wonderful! She made me feel so comfortable and was very patient and welcoming. The rest of the staff was great too. This will definitely be my go to spot for vaccinations from now on.
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November 2022 by Ashley Lannon
I've been a pharmacy customer for easily over 3 years, at first they were great but their service has really gone downhill.When your Doctor sends in a script, they will fill it when they feel like it unless you call to see what's going on, that is IF you can never reach someone on the phone because they never turn off the covid vaccine automation message which just plays twice then hangs up on you. Make sure call the customer service desk to transfer you if you actually want to talk to someone.One of the clerks also cops an attitude if you try using GoodRX to help you save money on your multiple prescriptions. When you're easily spending over $150 a month (after insurance none the less) on scripts, god forbid you try to save my money! Also make sure you check GoodRx cause 8/10 it's cheaper than what they try charging you.This is Publix, if you don't want to be helpful then find a new job because that's not what this company stands for.-Former fellow Floridian and life long Publix shopper
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November 2022 by Ana Lida Rebollo
Publix pharmacy didn't disappoint me and my family when we transferred our prescriptions from Walgreens. The pharmacists are very courteous and very helpful. With a child who is physically and mentally challenged, they are very accommodating and helpful.
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November 2022 by Cayla Stauffer
Got a vaccine at this location. Kealy administered it and was wonderful! She made me feel so comfortable and was very patient and welcoming. The rest of the staff was great too. This will definitely be my go to spot for vaccinations from now on.
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September 2022 by Lamont W.
It's a clean store most of the workers are nice and respectful but today the lady was bagging up my groceries and it was just put in a bag with a double bag I ask she didn't seem too care and she seem bothered so I told her I'm delivering this too a customer it can't look that way so I will re bag it she walked off I didn't like that I thought it was rude this does not mean all the workers are like her but it makes you don't want too shop here
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July 2022 by Lupita P.
Beware their bakery team!!! On 7/26 I placed an order to pick up a bday cake the next day, 7/27 at 11am. I show up the next day at 11:15a to pick it up, they have my waiting for 10-15 mins while they all "search" for my cake. Every two mins a diff bakery associate kept asking me which cake it was, or the name it's under, etc very frustrating!! Turns out they never even made the cake! Soooo very disappointing! They offered to pick a cake that was already made and they would take give me a discount. They were not apologetic at all about their team member messing up. I demand the cake I ordered and they ended up giving it to us for free. It was very inconvenient we had to re arrange our plans to come back two hours later for pick up. Smh
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May 2022 by Tecola T.
Soooo I'm not sure if I'm the best person to review this grocery store - because I could be bias butttt Publix is my absolute favorite grocery store. It's always so clean and the employees are friendly. I visit this location frequently as it is in close to my home. The seafood selection is always fresh! & is the one of the main reasons I choose Publix over any other place. Easy to place cake and bakery options - can give less than a 24 hour notice and they will accommodate you. Deli section offers subs and wing, tender and other food combo options. It located in a shopping area surrounded by Jersey Mikes, Little Big Burger and other places to grab a quick bite to eat.
