-
April 2024 by Teighlor Coston
Went here on a wim because I as having so many opinions about what was wrong with my car.?Matt the owner took care of me and worked with me on repairs. I got my own parts because it was cheaper but Matt made sure my car was taken care of! The mechanic was very nice & educated me what was wrong with my car instead of just saying. I truly appreciate them & have found me a lifetime mechanic
-
April 2024 by Josue J. Cruz
Great Customer service great price on full oil change service .
-
April 2024 by Jay LSomething
3rd time calling and someone picks up and hangs up immediately. Glad I didn't waste my time and drive there with phone service like that. On to next choice
-
April 2024 by Ifaye Dickson
Matt & Marcus is great! Very nice and fast
-
April 2024 by Lynda Gaede
My go-to for oil changes. Staff are very helpful. Coupons on their website are a nice touch.
-
April 2024 by Chelsea Repard
Marcus and Matt were kind, empathetic and understanding of the wait time, polite and overall professional during my visit. Marcus was honest and helpful in his interactions with other customers who were concerned about the wait time. I heard Matt reassure a father on the phone who was concerned for his daughter to get an oil change when he wasn’t there to help her (and Matt reassured him he would get it taken care of). That being said, you may have to wait to get your car inspected/worked on and/or fixed, HOWEVER, the service at this location is unmatched. Quality over anything. I completely understand why this place is as busy as it is. I will always be a returning customer.
-
April 2024 by josephine lawson
Comfortable environment and waiting area. Staff is very friendly and knowledgeable. Was helped immediately as a walk in for an oil change. Price was very reasonable. I ate lunch at the taco truck next door while I waited for my car that was the cherry on top because those were the most delicious tacos I’ve ever had! Will definitely be a repeat customer.
-
April 2024 by Tara Smith
I took my vehicle to this establishment and the work I requested was an oil change and transmission flush, brake fluid change. The original price the guy gave me was $892.00 because this is a tedious job 4-5 labor hrs., after contacting a friend of mine (mechanic out of town) in front of the guy he changes the amount to $632 and said he was giving me a package deal. I made him aware I brought all the parts( filters, oil and transmission fluid and kit for transmission (filter) they called me within 2 1/2 hours saying car is ready. Everything I brought was still in the front seat unused. I don’t think they even did the work. When I questioned it the guy said I didn’t tell him to use the what I bought and he didn’t work on my car! I would give them a zero! I definitely asked them to use what I purchased, beware of this place! I am taking my vehicle to another auto shop to see if these things were done!
-
March 2024 by Strange Skeptic
Awful company had a alternator replaced there and when left my check engine light was on and I had a issue that they didn’t even tell me about when I was having the run down read off to me.They also put oil in my car and didn’t even put the cap back on. How do you forget to put the cap back on? Lady in front was extremely rude and service takes a long time.
-
March 2024 by The BlackRose
Took over a week for a 30 minute repair
-
March 2024 by David Nance
I had an oil change on my Nissan Altima at 4909 South Boulevard on 3/5/2024 This store gets a A + plus for price service professionalism and atmosphere The had the lowest price in Charlotte and their manager Eddie Robertson is first class I was extremely impressed
-
March 2024 by RissasoPurddy
When it comes to repairs I don’t recommend! ⚠️ I went in to get an oil change and also needed breaks pads. Estimated over $600I got my front breaks repaired (paid half the amount) & notice shortly after my car didn’t drive as well as it did before I bought it there.I try to keep the maintenance up on my car considering it’s a 2018. It felt like my tire was loose. My car didn’t shake or anything it just made a weird noise. I thought to myself maybe it’s fine because they also did a tire rotation as well along with a front breakpads but unfortunately a few weeks later on my way to work a “bolt” was loose where they replaced my breaks. That piece came off on the while I was driving on the highway which by the way could have caused me to have an accident if I didn’t pull over. There remarks were “ the caliper bolt had broken and allowed the caliper to contact the wheel.” It damaged the inside of my rim unfortunately. Luckily I had AAA but i had to pay $119 for a tow. But on the brighter side precision tune fixed my car for free( as if they had an option) and also checked to make sure it drove okay. It doesn’t compensate the amount of my damage to my rim (which they didn’t bother to fix),also what I had to pay for the tow truck and also missing a day of work due to the issue, but that is to be continued… overall I recommend going to Firestone or your car dealership if you want your repair done right the 1st time.
-
March 2024 by Kayla Byers
I’ve had a few cars serviced here , and when I say I’ve never been treated better ! This time my 2005 Acura TSX had horrible Rotors and worn brake pads on the front end. Driving there I scrapped and rumbled the whole way. When I got there I was faced with two options , to either A.) allow them to use their Rotors and Brake pads with a warrantee on the service . Or B.) come back with my own materials and allow them to put it on. Obviously option B is cheaper and has its own perks. The issue was I had no ride to pick up the brake pads and materials for the job. I’m unsure of the ladies name in the front, but she made me feel so secure and relaxed ! I was on the verge of a major breakdown , but she assured me I was in good hands . I finally got the part! unfortunately for me the Auto store sold me the wrong size Rotor. Matt and his team were patient as the time was late and it was clocking out time . They allowed me to get the right size part for my car and finished the job expeditiously! When I say my car drives better than it did before !!! Shoutout to the lady in the front , Matt, and Kimmy the tech ! You guys are doing the Lords work !!! 10/10 service !
-
March 2024 by Sanchez Edwards
Went into precision with my own part and full knowledge on what is needed on my 2010 Ford Taurus. The black lady at the counter was rude. I don't recommend anyone going to this location
-
March 2024 by Mike Milazzo
They are easy to work with, professional, and cost efficient. See Matt the manager!Service: General repairs & maintenance
