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“I come here all the time and every time the ladies say hello how you doing thank you for waiting and I appreciate that so people please stop giving them a 3.6 they deserve a five it's only two of them and there's only two spaces come on give the ladies a break they can only do but so much they can only work in the space that they were allotted.”
“I cannot say enough good about this post office, I drive a long way to get to this post office but it saves me time once I get there. Tyesha is the attendant at this station and she is smart and knowledgeable and will always advise you on the best, fastest, or least expensive way to mail your packages. At Easter she actually helped me mail baskets to my grandchildren across the country and knew exactly the packaging I should use. All the little pieces arrived in tact! I was very grateful. When I need help mailing a package, this location is always my first choice.”
10AM - 2:30PM
1820 Harris Houston Rd, Charlotte
Post Offices
“I received very excellent service at this location. I had a package that was about to be returned to sender, that I was worried was not going to make it to me. I was helped at the front desk by a very kind person and my issue was solved that morning.”
“Surprisingly warm and personal USPS branch. The lady helped me in a great way to get an overview about all the [confusing] express options for my letter(s); calm and friendly atmosphere. Way to go!”
“They have a very special price for those who serve in the army, whatever branch it may be.
I wanted to send a package via UPS to Poland where my son is, and it was very expensive, according to them, normal mail would cost me half the price.
We tried, and they tell me that it is not possible, that there is no connection, that they are not getting there because of how close it is to Ukraine.
Well, I sent it to them for $633.00.
But in 2 days my package arrived at my house, which for some reason they couldn't send it, (I'm still fighting for my refund)
Well, the following Monday I go to my Post Office, and they tell me that they have special prices for the Military, I send the same box, with the same weight, for $20, and cents.
It's not even $21, it really surprised me.
AND I THANK GOD, AND THE GOVERNMENT, WHO SUPPORT THE MILITARY, AND THEIR FAMILIES.”
“I had excellent service here. Post that says "place is sketchy" makes me think that person isn't comfortable around working-class people! There is a 7-Eleven next door, but that establishment mainly had folks getting gas. Post officer greeted me when I walked in and was upfront about what stamps were available. She even helped me decide on stamps given that the ones I wanted, Edmonia Lewis, had sold out twice already. Also it is easy to access the parking lot from either side of the street. Did I mention that there was no lines?”
“My priority 1-day package was delivered to the wrong address and a woman named Reginea(sp?) took the time to go to the wrong address, get the package and bring it back to me. I would give this young woman a raise. Above and beyond to care for me. I thought it was lost for good. So thankful ”
9:30 - 11:30AM
7400 Old Mt Holly Rd, Charlotte
Post Offices
“This is the best kept secret and small. Very nice people that work at this location. All my packages arrived earlier than expected and they made it!! I will always come here! You should too!”
10AM - 12PM
3720 N Tryon St Ste 113, Charlotte
Post Offices
“Update: changed review from 1 to 4 stars. They have since updated the hours on the website. Thank you!They were listed as “open” online, but when I arrived, there was a small note written in pen that they are closed daily from 12-1 for lunch. I was in the parking lot for only 5 minutes and saw 4 other people walk in and immediately walk out. Please list this on your website if these are your hours.”
10AM - 1PM
4325 E W.T. Harris Blvd, Charlotte
Post Offices
“I have never had a bad experience, all questions were met with knowledgeable answers and all things were resolved quickly. I feel a lot of problems can be solved with just a bit of patience”
“I have been here a couple of time to mail things both nationally and internationally the associates I have met here always try their possible best to help answered my questions, responded to my concerns with respect to shipping and mailing stuffs.
The line here moves pretty quick for a USPS.
Thanks to all associates who work here to keep this place running smoothly. Keep up the good work.”
“I usually drop off packages at self service or at the counter, but I needed to mail a passport application. Something caught in my throat, & I started coughing. I believe her name was Lauren, the USPS worker who was helping me with expedited shipping. She calmly handed me a bottle of water from a 6 pack at her desk, let me catch my breath & went back to helping me. She was very sweet to my daughter as well. Great service, with a smile & no judgment for coughing (coming out of the past 3yrs when you'd feel like a leper if you coughed in public).”
“They worked late to get my package delivered with huge traffic delays that day. Was later than what the website tracking said but they got it delivered that day!”
“The customer service here is amazing! I was in line when I noticed a lady struggling to communicate due to a language barrier. Before I could help, the employee (Luther) saw that she was having trouble and was sweet, patient and helpful. It was really nice to see this kindness in the world. I loved this team ❤️”
10AM - 1PM
2127 Beatties Ford Rd B, Charlotte
Post Offices
“I'm actually a mail carrier in South Carolina currently about to relocate to the area and these reviews are troublesome wasn't gonna pick this office as my first choice but I see my services are needed here to everyone reading these comments hopefully I can get in here and help turn these bad reviews to the greatest reviews possible on behalf of the USPS I'm apologizing for the bad experiences you guys have been thru and hope to see you all very soon”
“Although this post office is woefully understaffed, the people are quite efficient and helpful. I had mistakenly sent a package to my old box that had been closed but Kay was able to intercept it for me. Thank you for a great experience!”
“Not sure if things have changed, I recently came here for a simple change of address and worked with a Ms. Laurie on Thursday at about 9:10am and she was great!!! She apologized for the wait, smiled and asked how I am doing. She showed great customer service kindness and professionalism. The wait was a little long and I wish they had more employees in the front but besides that. My time here went well.”
10:30AM - 1PM
3717 Eastway Dr, Charlotte
Post Offices
“well I guess I'm the only 5 star rating here but so be it lol. I called, phone was answered, I stated my concern respectfully, and it was handled successfully. The woman on the phone was nice and the mail carrier I spoke with in person was very nice and pleasant to speak with.”
“I don't know what the negative reviews are about. The employees here were extremely helpful not only to me but also the people before me. Literally took the time to help everyone who was clueless get their life together. Very helpful, very kind, very patient. Great experience.”
“There have been a few accountable staff members at this post office that have been faithful and then there are those that when they hit that time clock, ought to never return as they are ruining it for everybody else. STOP placing other customers mail in
my box and give me all the mail that has my name and or PO box number on it!! 22 years of paying for this box and you're still clownin.”
“Have been dealing with this USPS station for many years and always find them helpful, responsive, and kind. All of my carriers are good people who are doing a challenging and potentially dangerous job. Many thanks!”
“Good reliable works that know what they are doing. To many people are stubborn and lazy that I've seen go there when I go it's not that hard people to mail your items especially if it's not your first time in a post office don't be so ignorant and listen.”
“I was a truck driver coming to pick up going to Chicago.I must say, there was an amazing employee here named NATASHA. One of the sweetest, most accommodating people I've ever had the pleasure of meeting in this job. Not only extremely professional, but amazing at her job.People this nice are a rarity in this line of work. If someone in management sees this, PLEASE reward this employee somehow. Natasha is what every employee should be when it comes to interacting with people she works with.I never leave reviews unless it's special, and this person made my tired day very special.”
“I’ve seen a lot of the reviews here but decided to go in away… if anything for the hilariously ridiculous customer service experience. However, the woman at the front desk was pretty nice and helpful. She handled multiple customers with ease and good communication. She was a light skinned black woman upper 20s low 30s maybe, for recognition purposes. They must have made some good changes here.”
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“Great post office, usually open even at 5. But last Friday & Saturday no employees were present to accept packages. Does anyone know if we can drop off packages again yet?”