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March 2024 by Aaliyah
If yall forget my damn food one more time istg.?I WANT MY CHICKEN SANDWICH.?yall bet not be eating my shi
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February 2024 by Kathleen M
OUTSTANDING. I just placed a huge and complicated order to be delivered this morning. I was nervous they might forget something since there was so much food and I’ve had bad experiences at other fast food places.They went ABOVE AND BEYOND! Everything was beautifully packaged and put together. They gave me all the sauces I asked for and more. And They even gave me little baskets for my wings. Thank you so much, Popeyes. This food is a 10/10, and you did a fantastic job putting it together. :) my chicken sandwich looked like a work of art
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February 2024 by Danielle Jones
Horrible customer service. Employees are rude and unprofessional. Restaurant was dirty.
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February 2024 by Ted Vartorella
Wing sauce too spicy for me. Wings would have been better without sauce.
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January 2024 by Kai Lacey
Came to get an Uber eats order and watched one lady who obviously doesn’t want to be there argue with everyone behind/ infront of the counter and than the manager comes out and was so high off drugs she could barely comprehend anything!
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January 2024 by Elijah Davis
First time experience not good, biscuit and the chicken was both dry, my fries were old fries and I know cause I work in food, and drink selections was limited. Definitely did not live up to the hype that I heard ads must be fake.
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January 2024 by King Seis
Didn't get a chance to order here. The drive-thru was taking too long. Their were 2 cars ahead of me, and it took longer than 9 mins per car. It's usually not like this. idk what happened today, but overall I always come here and the food is good.
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January 2024 by Chris Hoey
Mean, if you like Popeyes, you can't go wrong. The staff at this one were really polite to everyone in line.
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January 2024 by Adrienne Richardson
In true reliable Popeyes fashion the service is trash, check your order before driving off. They give you what's convenient for them.Ordered ghost pepper wings they were dark which means they're fried in OLD OIL ?️ HEALTH DEPARTMENT PLEASE COME DO an inspection and make them comply with health codes.
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January 2024 by Kenny Toler
Incredibly long wait. Why would Popeyes open up a nice brand new location and not have enough people to handle a busy day? What is Popeyes thought process. I love the food but I will not be back to this location! Popeyes has to do better!
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January 2024 by Laqunette Blue
They need a whole new
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January 2024 by Morgan Luther
Waited 40 minutes for a 12 piece chicken bucket. Card machine was down. Gave me wrong order. Took the order back in with receipt. Staff is arguing with every customer who also had been given wrong food orders. Then the staff refused to fix anyone’s food or refund their money and said they were all going on break at 8pm. Absolutely disgusting customer service. Dont waste your money at this location.Store #1379912/31/23 at 7:50pm
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December 2023 by adriesch
Tonight, Wednesday December 27th at 10:30 pm I went through the drive thru for some chicken that I had been craving all evening while I was at work. At the intercom I was told that they had no food. I pulled around to the window. The attendant said she could fry some shrimp, but I didn't want shrimp. I wanted chicken. She told me that they turn off the equipment to cook the chicken at 10 pm. Popeyes is open until 11 pm by the way.This is my second visit to this restaurant and my last. I don't understand why I cannot order chicken at a chicken restaurant while they are still open for service. I work in the industry and we serve our guests our menu until we are closed. Why is this, seemingly, common practice in Northlake area fast food joints? If you won't serve food after 10 pm just close at 10 pm!
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December 2023 by E Riera
This location has the best management and customer service of just about any restaurant in the area. And I don't mean just fast food.They are friendly, the managers(Tiffany) remember you and it seems they really encourage the golden rule with their staff.When they have gotten an order incorrect in the past, they were eager to correct it and very gracious in the customer service of making my order right. I was trusted and treated like a human being - I'm sure the reader can relate...that experience is not the norm with most drive thru businesses. Thanks to the management and employees for making this Popeye's a star among many local options that has earned my family's future business!Keep up the great work.
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December 2023 by Mili M. Xiong
This is by far the worse Popeyes I have ever been to. I don’t leave reviews but felt the need to. Went at 8:10 pm and ordered an 8 piece chicken meal, 1 sandwich and popcorn shrimp through drive thru. They took over 20 min to get my order done. They came out after 15 min to give me the wrong order and had to go back inside to fix it. It wasn’t even a busy night. After the 10th car that got their passed by I reversed back to ask for a refund. They told me it was coming up and I was not happy with the lack of service they had there. They still got my order wrong at the end of the day. I def will not be coming back to this location. The manager should be ashamed of how their employees. They obviously were fully staffed as I saw 5 workers in the kitchen. There was no reason for them to be this slow.