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February 2024 by Shanise Lewis
Britney is a rockstar!!! Absolutely devoted
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January 2024 by patti friesner
Grooming for my pet was great! She was treated with great care and Denaria did an awesome job!
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January 2024 by money g
My baby got neutered today
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January 2024 by Josie H.
I went to the pet smart nearest to my home, last Tuesday. I had plans of getting some new toys for my dog, Charles. I walked in and started walking to the toy section, but I saw the chinchillas. They were adorable so I decided to take a detour and look at them, as I approached the beasts enclosure the creature propped itself up against the glass with with its front paws. I took my finger to the glass to wiggle it around and get its attention, the creature tried to bite my finger through the glass and I flinched. It saw me flinch. I saw rage in his eyes. He could sense my fear. He could smell it. He pressed his nose against the glass. He backed up. Then he charged at the glass and shattered it, and pounced on top of my clawing at my face like a rabid animal. I am writing this a week after the incident, several of the cuts got infected. And I passed out after about 2 minutes of being clawed at.
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December 2023 by Penelope Roberson
Excellent Customer Service very knowledgeable of the products and animals
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December 2023 by Tammy Windham
I love this place
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December 2023 by ovrlk
I was multiple dead fish laying while living fish were swimming around them, I told one of the workers because that’ll affect the rest of the fish. she said she’ll take them out, but did it like nothing and continued with her work. this is unacceptable. This is animal abuse.
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November 2023 by Chris Newtown
Website says grooming at 7am. Door says grooming at 8am.Staff state the salon has limited hours and not open until 1000.
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November 2023 by Brandie Fuller
Love Brittnie she's great with my pup
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October 2023 by Truth Speaker
I bought some crickets the other day.. 76 crickets... put them in and most were dead by the time I got home. NOT NORMAL! Had gone straight home from there. I'll even show pics. I was LIVID!
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October 2023 by Marvin Atkins
Wonderful place to get dog treats
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September 2023 by Lanisha Kennedy
Very friendly professional staff. Very eager and willing to assist. Knowledgeable about products within the store. This is my new go to location.
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September 2023 by Brian Wojcio
David in the fish section was one of the nicest people we have ever met. Seriously.
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July 2023 by Jamie Bernal
I've been here a few times. The selection of wet cat food is decent but usually messy and not completely stocked. The low rating is due to management/the company trying to scam me out of money. Common sense is not common here.
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June 2023 by Golddslugz
I bought a small betta fish on 6/11/23 unfortunately it died on 6/19/23 so i called the store earlier in the day and spoke to the store manager Leo who advised me to come in for an exchange. I asked was it necessary to bring the dead fish in to exchange it. (Who wants to walk around with a dead fish) I told him I have a video he said it wouldn’t be necessary & said if i came in before 5 he would take care of it because he knows the situation but he would notify the other manager if i came in later.I came in this evening at 7pm. To do the exchange. After the transaction was complete and the cashier (a white lady with glasses) said that next time i need to bring the dead fish in. I told her that i spoke with the store manager and that i would not be walking around with a dead fish. I told her i have a video if she’d like to see it. It’s quite aggravating to think someone would be dishonest to get a 7.99 fish!!
