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April 2023 by Louis Rossie
Great experience - worked hard to get me a van!!!
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August 2022 by Lee Andrews
Really Penske? Clean and well-maintained vehicles, but horrible reservation/rental process in that it can’t be completed in store at Home Depot or online. Had to call one of Penske’s “reservation professionals” to complete a process that their competitors moved online many years ago.
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May 2022 by PRESA25
We rented a small box truck for a week. It said $29 a day when we started. We did not add insurance or any extras as my current insurance covered me already. So $29x7 is $203. Then there was a fee for this a service charge for that. It got up to the mid $500s by the time we left with the rental. We brought it back with a full tank of gas and did a walk around with the agent. No damage we are good to go right? No wrong. Another fee for the miles. .99 cent a mile on top of the 500+ we already paid. So we grudgingly paid that. A week goes by and we get a bill in the mail now for $236.58 with no explanation for what. This is a total scam. It is now four times what that stated price was. We got no extras. No damage (or deposit was returned) filled it with gas. This should be illegal.
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April 2022 by E Co
Awesome ??
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March 2022 by Lawrence Dorfman
All was truly professional across the board!
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November 2021 by Edward Brown III
Pretty nice
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September 2021 by Don Craig
Fast and friendly. Have yet to be disappointed by them.
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September 2021 by Lydia Little
Great ride
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February 2021 by Avinanth
I rented a Pensky truck at Home Depot. Made my reservations online. At this particular location employees are very nice and makes the process at ease and when speaking to representatives over the phone or online; customer service is excellent. I rented a 26 footer with a lift gate. I wanted the lift gate because it will help me a lot with the move. I ran into two problems with the truck. When I took the truck home. I immediately wanted to use the life gate. I had issues with the gate coming out completely. My other problem; truck went dead after 2 hours but I had the truck running. With a moving truck with nearly 500 miles this should not be happening. I had to have a technician come out twice to help me with the truck. Overall yhe experience was good. Thank you PENSKYTo customers: In order for the lift gate to comeout completely; you must be on flat surface. Same as when restoring the lift gateIf you rent a truck with the lift gate; you must keep the engine running in order to use it and Pensky has new trucks that are designed differently so if the engine shuts off you must restart the engine in order to keep on using it. If you dont restart the truck, it will not start up and you will have to call representative from Pensky to bring a technician out to service the truck.
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February 2021 by Dan Hogan
Good vehicle good service
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January 2021 by Brady DEMEREE
Good prices
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December 2020 by Steve Merrick
We didn't get a rental truck. Why is this in my email?
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November 2020 by Jesse Myers
Only place to go if you're looking for a truck rental. Always the nicest people and best prices.
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October 2020 by Marmot J. Marmot
Fast and friendly. Have yet to be disappointed by them.
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October 2020 by Lillian Stephens
Didn't rent a truck
