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December 2023 by Toby Behling
A really great place to shop for men, women and kids. They have a large variety of clothing to fit any need. The customer service there is impeccable! With fitting rooms and their own bathrooms, make the retail store an asset to the mall.
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August 2023 by Imunique Herriott
First time in North Carolina visiting. Hopefully the worker was just stressed, but had a terrible time cashing out with a very rude employee. Employer needs to go over customer service and making the customer feel welcomed one more time.
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July 2023 by Bernice
This will be a very biased review, as I have loved on Old Navy for a long time. You are met with high-end luxury mixed with fun. This store has a great selection of pick-me-up attire, ranging from boat deck to after 5 meet ups. Cute clothes for the little ones and all a lt a reasonable price point. The friendly associates are there to assist when you look as lost as I did.
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May 2023 by Ann “Monica Mangum” Williams
I haven't been in this location before but I was extremely happy with my purchases and can't wait to go back!The staff was all helpful and friendly and the store layout was great and clean!Overall, the Best Old Navy I've ever visited!
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April 2023 by mary williams
Nice store, great selection, the staff couldn't care less.
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April 2023 by R C
Great deals, nice customer experience (helpful, not pushy).
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February 2023 by Paulina Gutierrez
Absolutely great customer service!!! Super Helpful!!! I didn’t catch the first young lady’s name that helped me at the register. I was doing a return (that was denied to me at the South Blvd location). This location were able to help me get my full refund on items I paid full price for after they went on sale, something the South Blvd location was no good for. I had both my receipt and items with tags on it and South Blvd location didn’t even try to help, however the manager at this location Manoela ( I don’t know if that’s how it was spelled) was super helpful and gave me what I paid for ON MY RECEIPT. Definitely coming back to this location! Also all the girls working there always had a smile on their face and great customer service. Thank you for the great customer service !!
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February 2023 by Tiffany Dumas
I worked with Astrid and she was very helpful and patient. She answered all of my questions, took the time to look up what I need, even though I wasn't making a purchase, she gave me the best customer experience I've experienced in awhile. I will come back for sure. ?
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September 2022 by Tasha Rice-Dove MSN RN WCC IP-BC
BEWARE OLD NAVY IN SAN ANTONIO, TX ON SW MILITARY DID NOT CHECK ID AS IS THEIR PROTOCOL SAYS IT SHOULD AND SOMEONE STOLE MY WIFE'S NEW CARD AND FRAUDULENTLY USED IT FOR OVER $500 ALL THEY CAN DO IS LOOK INTO IT AND MAYBE REPLACE IT ON THE NEXT BILLING CYCLE. THEY ARE SENDING A NEW CARD WHEN WE ASKED THEM NOT TO AND WOULD NOT ALLOW US TO FILE A FORMAL COMPLAINT ON THE MANAGER OR THE CASHIER WHO FAILED TO FOLLOW PROTOCOL. HER CREDIT SCORE WILL BE HIT. THIS IS BAD BUSINESS AND GOOGLE AND THE BBB WILL KNOW ABOUT IT. NO ACCOUNTABILITY WHATSOEVER.
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August 2022 by Evan Guthrie
Old Navy at SouthPark in Charlotte is a great place to go for quality clothing and much more at a good value. I have been impressed with the selection that they have available here.
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July 2022 by Jem D.
BEWARE OLD NAVY IN SAN ANTONIO, TX ON SW MILITARY DID NOT CHECK ID AS IS THEIR PROTOCOL SAYS IT SHOULD AND SOMEONE STOLE MY WIFE'S NEW CARD AND FRAUDULENTLY USED IT FOR OVER $500 ALL THEY CAN DO IS LOOK INTO IT AND MAYBE REPLACE IT ON THE NEXT BILLING CYCLE. THEY ARE SENDING A NEW CARD WHEN WE ASKED THEM NOT TO AND WOULD NOT ALLOW US TO FILE A FORMAL COMPLAINT ON THE MANAGER OR THE CASHIER WHO FAILED TO FOLLOW PROTOCOL. HER CREDIT SCORE WILL BE HIT. THIS IS BAD BUSINESS AND GOOGLE AND THE BBB WILL KNOW ABOUT IT. NO ACCOUNTABILITY WHATSOEVER.
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June 2022 by Carol Blandon
I love to buy in old navy! They have a selection
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February 2022 by shana blacknall
Went to see what good stuff they had on clearance. But the rack was so unorganized I left with nothing.
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February 2022 by Carmelita Powell
Nice service, clean and somewhat stocked
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January 2022 by Marlene Rodriguez
It's a bit cramped, not very stroller friendly. A bit messy.