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November 2023 by Tamara Sandlin
Great service!
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November 2023 by Bryan Massey
Excellent company!
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October 2023 by Grace Hernandez
Worst company ever to try to refinance your home it’s not even this company it’s the company they work with to get the foundation certified be careful and ask what are the requirements you need or they will charge you even though you don’t close contract. They didn’t send nobody to take pictures it was me sending them everything that they ask for. Had a hard time trying to do everything they ask for and still didn’t get the foundation approved. I apply somewhere else to get refinance and got approved in less then a week I don’t recommend this company just for the company they work with to the certification
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September 2023 by Wayne T. Dowdy
To secure the purchase of my new home as a first-time buyer, the owner wanted us to close sooner than the typical 30-days, so Ms. Divah Mae Mosley, Senior Loan Officer, agreed to 21-days at the suggestion of my Realtor. The rest is history: I now own a home. It may not be new, as in recently built, but it is new to me and I got a great deal with the assistance of Ms. Mosely and Ms. Peyton McKay, Senior Processor, with the help of all other parties involved in the process. Great Job!
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June 2023 by Latoya Bembry
I absolutely love Damien and Golden.. I call them the Dean team.. they made my move from Florida to Georgia happen despite all the boulders thrown my
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April 2023 by Joy Xu
We purchased a property recently, and Adam Yang was our loan officer. We had a wonderful experience without any stress during those days with his service, and he liked a very reliable and trustworthy friend.Adam always works hard and is very professional. He helped us with everything and answered all our questions very patiently. We can get the timeliest response whenever we needed, especially on weekends. We can never expect to precede the closing of my new house on time without his thoughtful help.We will refer him to anyone who needs help on their loans, and we hope more friends may reach out to him to be a lucky one like us!Thanks a lot, Adam!
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April 2023 by Isabel Bolano
I had a great experience with this company. They helped me to be able to refinance my home. I do recommend them to anyone who is looking for a loan. Wonderful people to work with.
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April 2023 by Reekitta Rountree
Great company..Adam Yang was God sent he stayed in contact with me throughout the entire process..He kept me informed as to what to expect during each phase of the loan process. We hit some rough patches on my end..But Adam was very professional..helped me get through it....and we made it!!!.I would recommend him to anyone thinking about buying or refinancing a home.
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March 2023 by Zachary Sang
Had a great experience with Alex Moore! He did a great job of being responsive, helpful, and clear throughout the whole process and was able to get us to close in a timely manner - we actually ended up closing a little early! Thanks :)
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February 2023 by Brandon Smotherman
Ask for Damien King! Awesome customer service. He will take care of you! Thank you New American Funding
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January 2023 by Ryan Morrison
Camille was great, personable and consistent. The process needs to be more clearly defined and you need to understand people don't read all the things on your overwhelming website. The company you use to \"Inspect\" homes is a rip off and lack communication. There should be a scale to the amount of work not one base fee(more work on a 6 bdr home than a 4 room condo we felt ripped off and left out to dry). The other people who start emailing you should be introduced in this age of lies and deceit. Fees got spiked to \"maintain\" my ridiculous % because it took longer than expected. This is not customer friendly. Other than speaking with Camille on the phone felt like a number not a person.
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January 2023 by Karen Brown
This was the worst experience I ever had. I am a first time home buyer and the loan officer Kay Grice and the processor Marie was not on the same accord. The loan officer got me to pay for an appraisal before I was even approved for the home. The day of my closing I was told by the loan officer that I couldn't get the home due to my business not being two years even though I filled my business for four. In addition she told me that they couldn't contact my previous landlord. So I asked why did she get me to pay for an appraisal before approval she stated she didn't want to delay anything. Then after we hung up the processor called to update me on the status. I told her I was already told I was denied. The processor ask me who told me that because she was not aware. I informed her the loan officer so she told me she will call me back. After that the people who suppose to contact the previous landlord called me. I informed them I'm was the tenant. They apologize and hung up. So to say I was denied and they took my funds they was extremely unorganized when it came to me. I would never recommend them to anyone. They made my experience horrible.
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January 2023 by Ralph Inman
The only negative I might have would be the length of time it took for the final decision. It about six weeks from start to finish but everyone I was in contact with was very helpful and polite.
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December 2022 by Pelei KPOHOU
My experience in buying the house was easy and enjoyable because it did simplify the process. The was accessible at all times to answer my questions. All this despite my low budget they arranged everything so that I was able to close my purchase. Thanks to Jake and Grace
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October 2022 by Afsin Aker
If Jake is there, all issues are fixed. Clear, simple, and detailed support. Great working with Jake.
