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May 2024 by Carlos Rushing
The store was clean but the manager was too busy arguing with her manager over the phone over a customer's account that had caused her draw to experience some type of money discrepancies.
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May 2024 by Ramses Herrera
I always find what I need and at a good price, they are the best.
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April 2024 by David C
They had the belt for my skid steer, so I was able to get back to work
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February 2024 by Robert White
The first. These were all females. And knew their stuff. Nice friendly place
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November 2023 by Ebony Harden
Customer service is horrible. I waited 10 minutes just for someone to come to the front counter. I had to call the store just to get someone up to the front and when someone finally came, he didn't even apologize for the time I waited. He just told me I needed to wait even longer because he was busy. He made me feel as if I was a burden for even coming there in the first place. I understand good workers are hard to come by and being short handed is of the norm these days but just remember the customers are the very reason you're still operating and you never want them to feel like a burden. If he had been a little more polite I think this whole experience would have been more understanding.But it was horrible and he was outright rude
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July 2023 by P Funk 1963
If you can't find parts any where else....napa usually has them....
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June 2023 by Noe Salas
Was there this morning just standing like d*** and no one cares to help me i guess il take my money somewhere thanks yall for the hard work?
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June 2023 by Gettin It Done Now
Very friendly staff.
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June 2023 by robert ripley
Terrible service.
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May 2023 by Dan Swinton
If they don't have the item your looking for. They will get it the same day or next.
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May 2023 by Linda McLean
Awesome customer service!! Went above and beyond!! Thanks?
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April 2023 by Cindy Moore
Need to have all kinds of parts....
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November 2022 by Chris
Brandon was super helpful and patient with me. When I was rung up I noticed that I was overcharged by almost a dollar. Feeling kinda petty, but not wanting to overpay, I mentioned it and he was super kind and prompt processing the refund. Thanks Brandon and Napa!
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November 2022 by Lewis Patton
Staff not very knowledgeable about auto parts.
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August 2022 by Richard Robinson
The second time I've ordered at this store to be delivered to the store each time no parts for me but this time after waiting 3 hours the counter help said it was at Concord location... She then told me that the store was across from Concord Mills however it is off 601 ..... If they don't have it in store go somewhere else...