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November 2023 by Julian Razavi
I arrived 10 minutes prior to closing and The employee stood by the door and told me he had shut down for Thanksgiving. How rude of him, so aggressive.
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November 2023 by Bobby Fornabaio
Smaller store, usually has what I need or can have it with a quick turnaround. I did recently find out they DO NOT take used Engine oil or Car batteries at this location. I love the online ordering, and this location is easy to access right off South Blvd.
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November 2023 by Dwayne Bowling
The guys were pretty nice and there helped me get what I needed. They also know the lady that sent me. There was the rude lady that's in her 60s. That thinks she's the boss, she's nothing but a secretary.
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August 2023 by Casey Reavis
Auto parts at a great price and there was no waiting
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February 2023 by Adams Flores
Good service thanks
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November 2022 by Billy Taylor
Staff is lazy and useless. Five em of standing there just to entertain each other. It's no wonder the make 14 an hr
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October 2022 by Todd -
Excellent store. Always has the part. Versus the other popular auto store known for its red color surrounding its logo running you over the city for a part none of their stores ultimately have. All this running around because the type of people they hire don't no how to delete an item once sold from its inventory. Therefore giving the employee miles away no way of knowing its not in stock at the store he/she che KS on the register computer. NAPA on the other hand has their stuff together. Always their employees seem to be more experienced too.
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August 2022 by MrEW52
The absolute worst NAPA store I've ever been to and the worst parts house in Charlotte. Can't find parts, or don't have them. The staff is useless and the manager is ALWAYS out
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July 2022 by Krishna Reddy
Absolutely great, so much better than Autozone and Advance, staff were very helpful in identifying correct parts and so much more cheerful than the other places!
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January 2022 by Jim Patronis
Good service and people
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November 2021 by Jorge Ami
Good location
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August 2021 by Missy Brown
The items I wanted did not have a price on it I left the store. An items without a price is one of my pet pees.
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June 2021 by Paulette B.
This was my second visit and the gentleman were extremely helpful. The first time I bought a battery and they put it in my car for me. I came neck for a windshield wiper and they replaced it for me. Both times I was treated will courtesy and respect. Unlike some other parts store, that will rename nameless that makes you feel like a number and will help but reluctantly do so. Not here, o felt Judy the opposite. This will be my go to Auto Store. Thank you.
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June 2021 by Ursula Gautho
Jerome was horrible with his service ,he gave me the wrong part and stated to me that it was correct prior to me calling and asking twice .Now that I proceeded to get a refund they put a hold on my account and are stating that they had nothing to do with that . Which is hard to believe when I’ve called my bank twice and they stated to me that the merchant has a hold on my funds and they have to release it. When calling the second time one of the employees started yelling over me not letting me get a word in ... isn’t the customer always right ? How would u know what I’m saying if your not listening to a customers complaint ? Are they trying to steal my money ? I still haven’t received anything .
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June 2021 by Will Thompson
I purchased a part. That wasn’t even the correct part for my car then when I returned it for a refund Napa on south Blvd is holding my money and now I’m delayed on ordering the correct part for my vehicle
