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June 2024 by Beth Lewis
The staff was rude and told us that they didn't have a reader to hook up to our car to diagnose our trouble. Thry told us it was "stolen." However, as we were pulling out of the parking lot, we watched one of the employees walk out to a customer's vehicle with this exact reader.
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May 2024 by Jonathan Evans
Every other autoparts store tracks receipts except NAPA, bought the highest quality brake pads for my car, the employee said I get replacement set if they burn out, just provide your information. Came back 2 weeks later cause the brake pads burned out and they said without the original receipt They would not help, terrible company
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November 2023 by Julian Razavi
I arrived 10 minutes prior to closing and The employee stood by the door and told me he had shut down for Thanksgiving. How rude of him, so aggressive.
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November 2023 by Bobby Fornabaio
Smaller store, usually has what I need or can have it with a quick turnaround. I did recently find out they DO NOT take used Engine oil or Car batteries at this location. I love the online ordering, and this location is easy to access right off South Blvd.
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November 2023 by Dwayne Bowling
The guys were pretty nice and there helped me get what I needed. They also know the lady that sent me. There was the rude lady that's in her 60s. That thinks she's the boss, she's nothing but a secretary.
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August 2023 by Osman Matute
Excellent
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August 2023 by Casey Reavis
Auto parts at a great price and there was no waiting
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June 2023 by Damon Ragin
Great People!!!
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June 2023 by Derrick Williams
Quality products
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February 2023 by Adams Flores
Good service thanks
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November 2022 by Billy Taylor
Staff is lazy and useless. Five em of standing there just to entertain each other. It's no wonder the make 14 an hr
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October 2022 by Todd -
Excellent store. Always has the part. Versus the other popular auto store known for its red color surrounding its logo running you over the city for a part none of their stores ultimately have. All this running around because the type of people they hire don't no how to delete an item once sold from its inventory. Therefore giving the employee miles away no way of knowing its not in stock at the store he/she che KS on the register computer. NAPA on the other hand has their stuff together. Always their employees seem to be more experienced too.
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August 2022 by MrEW52
The absolute worst NAPA store I've ever been to and the worst parts house in Charlotte. Can't find parts, or don't have them. The staff is useless and the manager is ALWAYS out
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July 2022 by Krishna Reddy
Absolutely great, so much better than Autozone and Advance, staff were very helpful in identifying correct parts and so much more cheerful than the other places!
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June 2022 by Ricardo Perez Muñoz
The place is very organized and complete, they offer good prices, the employees are very friendly. Very good!!!
