8:30AM - 8:30PM
2030 Freeman Park Dr, Charlotte“If you're looking for top-notch service at Verizon, Jorden is the one to see! From the moment I walked in, he made the experience smooth and enjoyable. Not only was he incredibly welcoming, but he also took the time to clearly explain every detail of my plan options, making sure I fully understood everything before moving forward. His communication skills were impeccable, and he really made me feel like I was in good hands. Jorden’s knowledge and personable approach truly stood out, and he answered all my questions with patience and detail. If you’re in need of a new phone or just have questions about your service, do yourself a favor and ask for Jorden. He’ll make the whole process easier than you can imagine!”
10AM - 8PM
7308 E Independence Blvd Ste A2, Charlotte“My first experience here was great. Arnold one of the employees was a great help in choosing a new phone plan. I appreciate the honesty and transparency of the workers and the company. Would definitely recommend”
“Go and see Darius; he is knowledgeable, professional and personable!! After spending multiple hours at other stores and on the phone with customer service; Darius was able to resolve our issue right off the bat!! He even helped our son with his homework while there at the store!! 5 ⭐️ experience!”
11AM - 7PM
5920 Highland Shoppes Dr Ste 104, Charlotte“Future was very welcoming from beginning to end of might visit! As well as informative with setting up my new device I was purchasing.She helped me through the process of transferring my cloud info to my new device.Very patient.And overall awesome ! This will be my go to store going forward.”
“Brik provided excellent service to both myself and my husband, as well as my parents who have been long-time Verizon customers. Brik followed up with us to make sure we had everything we needed. Brik manages the team at this store location, so you know they can be trusted. Highly recommend.”
10AM - 7PM
5009 Beatties Ford Rd #103, Charlotte“I came up here between 11:30a-12noon today because my phone wasn't allowing me to view received text messages nor was it allowing me to send text messages and my Gmail app wouldn't open either. The gentleman working assisted me with the issue and resolved the issue . He was also very friendly and efficient.”
“Very good attention provided and they resolve concerns and problems,
And I've been to many stores and they never give good service, but in this store they try hard to keep the customer comfortable.”
“Paul talked to me straight forward on situation if i wanted to trade in store had to give phone immediately then told us and gave us time to get phones on mail so that we could reset iCloud password and send the old phone asaap”
10AM - 8PM
6801 Northlake Mall Dr Suite 259, Charlotte“Luke turned a super stressful experience into a pleasant one by listening to my issues and recommending an appropriate solution. He went above and beyond when he didn’t have to, and I truly appreciate great customer service as it’s not the easiest to find people who care about resolving issues nowadays. I would recommend anyone looking for great service to go see Luke.”
10AM - 8PM
9020 Albemarle Rd, Charlotte“I worked with Hayden one evening and he was so helpful and patient after I came in frantically with my toddler because I had just lost my phone. I really appreciate his empathy and service. Best experience I’ve had at any Verizon store. He was also very nice to my daughter so that was a plus”
8:30AM - 8:30PM
14835 Ballantyne Village Way Ste 170, Charlotte“Jacob is great to work with. Helpful, efficient, thorough- he made it a seamless process. I dreaded getting new phones because of the process - he alleviated all my concerns and made it a great experience. So thankful!!”
10AM - 8PM
9630 University City Blvd Unit L, Charlotte“Jasmine the Representative at this store deserves a raise! She was extremely helpful, provided the best customer service, and the store is so clean and organized. Was a wonderful experience.”
10AM - 8PM
8943 S Tryon St B, Charlotte“I had the utmost pleasure of visiting this AT&T store and speaking to Josie. This wonderful person was able to assist me in getting a new iPhone. They were very detailed and explained everything thoroughly. Super duper sweet and a great asset to AT&T! Kudos :)”
10AM - 8PM
3145 N Sharon Amity Rd Suite E, Charlotte“BEST BEST place to go in Charlottefor phone repairs, phone cases, and more. Amazing customer service, service is super fast, employees are so nice and understandin”
10AM - 7:30PM
6404 Albemarle Rd Ste D, Charlotte“Kathleen she is very knowledgeable and very nice. She has a sense of customer relationship and she took her time to help me with no problem. She has a smiling face the whole time and great attitude. I hope cricket will keep people like Kathleen in the cricket team. I recommend you put her as a manager. She is very knowledgeable and set up my phone, everything, no bad attitude at all. The lady is awesome. Most honest way I feel.”
9AM - 8PM
5536 South Blvd, Charlotte“Owner of the shop was very straight to the point, kind, and humble. Dropped my phone off and it was fixed and ready the next day. A Motorola mind you, a Phone most bigger/mainstream places struggle to find parts for. I highly recommend this business for any kind of electronic repair. ?????”
9:30AM - 7:30PM
809 E Arrowood Rd #1100, Charlotte“I'm giving a five star just on the fact that the person answered the phone on the third ring and was very polite very helpful the other places I called around this area and Charlotte area we're very rude or didn't answer at all thank you T.A. !!”
“Muhammad did a great job today, A+ for him ? He did help me out to restore my service & upgraing to my new device ❤️ efficiently & professional way, I love BOOST, & I highly recommend this place to everyone ❤️ ? ✌️”
“Daniel saved me and got me out of a huge bind. He was able to fix something on my bag in 10 minutes that two different stores in New York told me I’d have to send in and wait 3-5 weeks for repair. I’m super grateful for his help.”
“I went in to purchase a new phone and got great customer service. Every question i asked was answered with clarity which was very appreciative. I got this help from Jay thank you so much. Great job !”
10AM - 8PM
8640 University City Blvd A-10, Charlotte“Went to UbreakIFix in midtown first and the guy tried to tell me it was better off if I get a brand new phone and told me it was no way for my screen to be fixed ..then came to bling mobile and the guy fixed my phone in under a hour and price was reasonable.. definitely would come back”
10AM - 7PM
5618 Albemarle Rd Ste 500, Charlotte“This store definitely deserves a 5 star review. We came to switch and Sophia was amazing! She went above and beyond what you would expect from an agent. The previous carrier (Verizon) gave us a hard time with switching over information plus prolonging it over an hour but Sophia was very patient and not once frustrated and made us feel comfortable. It was the best decision to switch especially coming to this Location. If it wasn't for Sophia being the star that she is I don't think our transition would have been so smooth! She definitely was the reason why I am happy with our decision to switch to cricket!”
“Luis did a great job. Looks like i had a bad SIM card and was not receiving text msg. He want above and beyond to assist me with my issue with phone and was able to get my phone back working. And once i decide to upgrade my phone, i will make sure i revisit this location.”
“Great experience. I had a flip phone that I couldn't figure out how to put the battery in. I gave it to the young man who helped me and within seconds my problem was solved.”
“I was served by Tamar, the salesman, who was the only one in the store. There were de two buyers besides me. He made time for all the customers and did a great job. Thank him very much for a job well done”
“SMART Phone Repair is the best! And Samuel is even better! I stopped by the same day that I inquired about purchasing an iMac and was able to get it — it came in perfect condition and was fairly priced!!! He also was able to give me future advice on an old MacBook I have that’s been broken for months. Definitely go to Sam for repairs + new tech purchases, he’s super communicative and informed on market prices to make sure you get a great deal!”