-
August 2024 by Salma Din
This was the best haircut I’ve ever gotten! Molouk did a wonderful job and did exactly what I wanted for a cut! Donna and the staff here were also super friendly and accommodating, making my first experience a delight! Definitely going back :)
-
August 2024 by Michael Hunt
STAY AWAY!!! I paid over $350 for two family members to have their hair colored. Neither got anything close to what they asked for. When talking with Moran, the co-owner, he only offered to redo the coloring with the same stylists. Sorry, you do not get a second chance and possibly cause further damage. Masan was not open to any other solution such as a different stylist or partial refund. He was extremely rude, smug, and ultimately hung up on me.
Addressing the response…as I stated, the attempt to resolve my concern was with the same stylists. A different stylist was not offered. A refund was refused. You can’t hang up on customers and then go on a public review claim that you attempted to resolve the issue. I want everyone to know the truth so they do not have the same horrible experience. Stop with the lies to cover up your poor service and poor decisions. Shame on you.
-
July 2024 by jordN1111
Is it possible to give negative stars? AWFUL HAIRCUT. I had long wavy hair, showed pictures of a trimmed up version I would have liked to receive. Simple. I received a BUTCHERS work. It was SO short and uneven. I was embarrassed to even walk out. I went back in twice after walking out the door before I even left the premises after my appointment. My hair was COMPLETELY UNEVEN. The first time I went back in a lady came up to me with her scissors while standing in the waiting area and CHOPPED the uneven piece I held out. Then she sent me on my way. I went back to my car and looked in my mirror and was so upset I went back in. Then she sat me down and continued to take MORE off. I went home and showered to do it myself. And the pictures below is what I have now. I asked for my money back as I had to go somewhere else and pay to get it fixed. They wouldn’t. So I disputed the charge. And they told the credit card company I received their services. I didn’t receive anything other than low self esteem and a $80 hole in my pocket. DO NOT GO HERE.
In response to the managers response - why should I have to go back to the same people that couldn’t fix it before I left? That’s insane. I went back in twice. You had your chance to fix it and still couldn’t do it. I don’t want to come back to you all and shouldn’t have to. Your lack of empathy and customer service is so horrible.
-
July 2024 by Lisa Ballentine
This is by far the best salon with the best stylists in Charlotte. Maluk, Mohsen, and Alex are all amazing, and I get compliments from our customers for days each time I go for a service. I get color, a haircut, and I do a Brazilian Blowout.
The entire team is extremely well trained. Always a great experience.
-
July 2024 by Sanam Geranmayeh
I recently visited Mo2salon and had an exceptional experience! The staff was incredibly welcoming and professional, ensuring I felt comfortable from the moment I walked in. The salon is spotless, modern, and has a relaxing atmosphere. My stylist listened attentively to my requests and offered valuable suggestions, resulting in the best haircut and color I’ve ever had. The quality of their products and services is top-notch. I left feeling rejuvenated and looking fabulous. I highly recommend Mo2salon to anyone looking for a premium salon experience. Five stars!
-
July 2024 by Letty Vazquez
Went in to get my toner done and Brissa did an outstanding job she left my hair looking beautiful. Loved the hair massage she gave me. Five stars ⭐️
-
July 2024 by Elham Mori
Molouk and Mohsen are both excellent at hair coloring and also haircut and styling ! They have an amazing way of balancing your desired look with keeping the health of your hair in focus. Molouk has been coloring my hair for a couple of years now. I get all-over color with a gloss. She does a great job and is very pleasant ! Best styling I have ever had.
-
July 2024 by Naresh Mori
I have had excellent service and high-quality haircuts ever since I’ve started going to MO 2 salon. Both Mohsen and Molouk are very accommodating. Sometimes I show up without appointments and they are always willing to find time and work me in .
Stylist: I must say that both Molouk and Mohsen are excellent at what they do, they have plenty of experience and will do their utmost to make you look and feel better.
-
July 2024 by Teresa Barie
Stylist: Love Joy!
-
July 2024 by Reagan
I had a great experience at Mo2! Everyone was super kind and accommodating. My hair looks super healthy and has lots of volume after my wash, blowout, and styling. Great products as well. Jennifer did a great job!!
Requested style: blowout and curls
Hair type: fine and course
Stylist: Jennifer
-
April 2024 by Ariana Taghehchian
Great experience with Alex! The cut was precise, the highlights were expertly done, and the styling suited my preferences perfectly. Alex is both skilled and professional, offering high-quality service that meets individual needs. Definitely recommend.
-
April 2024 by Marsellus Wallace
I had to pay a lot of money to get something done when it looked nothing like the photo i showed them. It was not a good experience. My hair was not at all how I asked. Not only that- but the dye job is bad too. The first photo is what i asked for- the three last ones are what i got. My stylist asked me specifically if i wanted the color of my old highlights and i said “no- darker please.” and he repeated back to me “okay darker.” Now I am left with an even lighter color. I wouldn’t be as mad if it look okay too- though it’s not what I asked for. But it’s obviously rushed and done poorly. He didn’t even dye the ends- he just folded them up in the tin foil. We called the salon and they refused a refund and even shouted at my mother. They told us we couldn’t go in to get it fixed unless we deleted the review and even had the same stylist. They were very rude- lied about me- and even replied to my old review saying “they didn’t see the problem”. Just look at it… im going to get it fixed at a different salon since they said i had to use the same stylist. My sister was also very unhappy. They said i left with a smile however all I left with was bad memories and hair damage- and for some reason i paid for that.
-
April 2024 by Ava Hunt
I booked an appointment for a partial balayage for me, and honey blonde highlights for my sister. We left with something completely different than what we asked for and after requesting a fix or a refund, they informed us we could only have it fixed by the same stylists who were incapable of doing their jobs to begin with. I am still a minor, so Stylist Moshan requested to speak to my mother and was shouting over her, eventually hanging up when she asked him to stop interrupting. He was extremely disrespectful from the beginning and refused to listen without talking over her. He claimed that he saw nothing wrong with my hair or my sisters hair. After she attempted to call back, they never answered. The first photo is what my sister requested. The last two are what she got. She left in tears. The photo of me in the salon chair is the before, and the other one is the after. I would give 0 stars if I could.
-
February 2024 by Matt
The staff here are very professional. I would highly recommend to anyone. The price and service is top notch!
-
February 2024 by Dek Dekou
Very disappointed with the results. I got highlights here with the “master “ hair colorist. I asked for a blonde highlight and got white highlights instead also fried my hair and turned out yellow and white tones which I was most afraid of getting! What is interesting is they never used toner after highlighting my hair probably why it turned out the way it did yellow and white tones. Broke all my curls and wasted almost $200 to damage my hair even more. Never going back.
