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August 2023 by Angel Mercer
I just went there after a long over due pedicure and the experience was amazing and relaxing. And you cannot beat the price :-)
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May 2023 by monica morgan
Milan Spa Nails is an AMAZING Salon! I have been going for almost a year. Everyone is friendly and makes you feel welcomed the moment you enter the door! Very clean and professional. Helen is my Go To Technician and she is extremely patient, friendly, and skilled in all things nails! I have also gone to Hailey who is very friendly and artistic. Both have wonderful nail art designs and are willing to provide you with your choice. Helen will also help me make decisions on colors if I feel stuck. You have got to try Milan Spa Nails if you are looking for a great Nail spa! They offer other services as well so don't hesitate to ask.Service: Acrylic nails
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April 2023 by Jaybee Smoove
Walked in today at 10:45am lady was extremely rude and not helpful. Terrible customer service. Turned around immediately and went else where. Will not be returning
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February 2023 by Flavia Vazquez
Worst customer service and my manicure was done horribly - nails aren’t cut evenly even though I asked multiple times. The owner, the only male there, yanked my arm a couple of times and laughed when I moved my shoulder forward so he didn’t pull any harder. He laughed and told me not to see, that I should’ve watched tv instead. First of all, he declined to do what I was asking for. He picked the wrong color, I got cuts everywhere. My cuticles have never been so damaged. They easily got nicked and now some of my nails have chips/smudges. He was rough, with bad manners. I was only there to pamper myself and spent $83. So regretted.Services: Manicure
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October 2022 by Tyanne Hampton
I just moved to Charlotte from NYC and I adore this nail salon , I’ve been coming here for a year now and my nails have never been healthier! I get compliments everyday at work.Service: Manicure
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October 2022 by Jas Timbers
My first time getting a plain manicure in OVER a decade! I’m an acrylic and gel polish girl! Trying to let my nails breathe… and Annie did an amazing job with my gel manicure!! Professional, clean and welcoming! She worked with what little nails I have right now after years of acrylic and she worked wonders. Simple but cute and clean! Thank you Annie!!Service: Manicure
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October 2022 by Alma Herrera
Very bad service. The guy has a thick accent and doesn’t like repeating himself. Yelled at us because we only wanted refill not a cut or anything else. So rude.Services: Pedicure
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June 2022 by Marguerite Suppa
I have been a customer since 2006. Helen has been my nail tech. In 16 years I don’t think she has never not been available. The quality of service is superior to other salons that I have tried on occasion. I’d rather travel 50 minutes then get poor craftsmanship. They are like family after all these years! I recommend many to Helen and John. I highly recommend to all!Services: Body Waxing
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May 2022 by Leslie Aguilar
seems like she didn’t even try to do a decent job. she missed so many steps and just rushed into the the work.Service: Manicures
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April 2022 by Kierston D.
Extremely unprofessional and rude. Short staffed so be sure to call ahead before walking in.
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April 2022 by Diana G.
This review is specifically for Ann. She does my classic pedicure with non-gel polish every time & she is just patient & kind. I don't think they do appointments so I just call ahead and ask if she's in & let them know im on my way for Ann.
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March 2022 by Julissa S.
Their hours on google say they close at 8pm. Went at 7 and the open sign is illuminated. Walk inside as the door is unlocked. Immediately a girl inside says they're closed. I ask when they closed as their hours say open until 8pm. She said 6:30....what? What a farce. I'm surprised they get any walk in traffic considering their location but to say they close an hour and a half before their advertised hours is ridiculous. I'll never even consider giving them my business, I'm sure this small interaction saved me what could have been a bigger headache.
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March 2022 by Danielle R.
A horrible place that I will never visit again. John was extremely rude and unprofessional. He raised his voice and told me not to worry about it when I asked how much extra 2 tips would be (to match the length on my other nails) he carried on and on about it and embarrassed me in front of the other clients. He also raised his voice and argued with me when I told him that the nail color he used on my toes didn't match my fingernails. (I wanted the bright pink on my toes as well) He and Helen tried to convince me that it was the nail company's fault for the color they sent instead of just admitting that they made a mistake. Again, arguing with me in front of other clients. It was embarrassing but I stood up for myself in light of the horrible service. Thankfully they didn't charge me for the color oversight. I took a picture and Helen argued that colors sometimes look "off" in pictures. I'll let you be the judge. Save yourself the trouble and don't go here.
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February 2022 by shae Lee
Been going here for 2 years. They are also friendly and provide high quality nails. Highly recommendServices: Manicures
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November 2021 by Ale Lopez
I always get my nails done here and they do an amazing job but please this was my first time getting tinted eyebrows please don’t get that service terrible job I’m really upset with the shape! Other than that really good quality nails
