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November 2023 by KATHERINE RODRIGUEZ
Sad to hear one my favorite mobile experts are leaving
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October 2023 by Eleny Santis
I came in. I wanted to add a line and to my account. Before I agreed to buying the phone the guy on the left side changed my plan with out my autorotation. I had horrible customer service. The employee were just staring at me after i told them they change one plan and didn’t change the other two. As a previous metro employee this is a horrible experience. I do not recommend. The girls on the right were just staring at me like i was crazy. No Ma’am I don't know y'all's intentions but that don’t work with me.
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October 2023 by S S
I came in. I wanted to add a line and to my account. Before I agreed to buying the phone the guy on the left side changed my plan with out my autorotation. I had horrible customer service. The employee were just staring at me after i told them they change one plan and didn’t change the other two. As a previous metro employee this is a horrible experience. I do not recommend. The girls on the right were just staring at me like i was crazy. No Ma’am I don't know y'all's intentions but that don’t work with me.
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September 2023 by Theresa Pett
Music blaring too loud, representative working could care less. In a bad area, didn't like it, but the one I loved close to my home closed on me! Don't know what I will do next.
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September 2023 by robertlbob1
Wellington was working alone and had a store load of customers yet solved my problem that the last two stores couldn't figure out;
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August 2023 by D.G. M.M
The store it's okay, but it got lazy employees without customer service experience ??????, I don't recommend if you looking for help ☝️
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July 2023 by Rebecca Jean
They never give straight answers on cost breakdowns. They round up total costs to some high amount. They try to talk you out of buying the more affordable phones. They failed to tell me about a tablet promotion Metro was running this spring; the next store did though. I've gone here twice and each time walked right out because I felt bad vibes that I was being hustled.
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July 2023 by Susan Alexandra
Went to buy a tablet for my son today and they were very helpful and with such a good attitude idk bout this other comments on here i had a good customer service.
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May 2023 by Queen Lee
This location should be closed! They are very unprofessional and not helpful at all. No one seems to know what they're doing and more often than not I waste my time by even driving over here. I asked why they never answer the phone and was told "our phone doesn't work" What kind of phone store doesn't have a working phone?! Go to another location if you want a new phone, tablet or anything really! Horrible!
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April 2023 by R M
I went to this location today and I was approaching the door there was a young lady sitting in her chair by the window on her phone looking me up and down as I walked from my car. As I walked in, she said with an attitude, "can I help you with something?" I said I'm just looking right now, then she asked, "what are you looking for exactly? I said a Samsung, this one doesn't have a price, how much is it? She said with an attitude, what are you trying to do, upgrade, add a line....? I said upgrade and she said ok this one $280, I said ok thank you and left. The 2 other workers at the counter never spoke but they just stared at me the whole time. I definitely will not be going in there again. For that short amount of time I spent in there, the service was very welcoming and unprofessional.
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September 2022 by J H
Horrible customer service, I hate to say it but I went there the other day to see what day the new iPhones were coming out and was nicely greeted by the young Caucasian guy but went today to buy the phone and wasn’t greeted at all by my own people. So I just turned around and went to a different area. Nobody is forcing you to work there!
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August 2022 by Eric Daughtry
Really bad experience overcharging for phones when other locations are 40 to 50% less they make up their own prices something is very shady about this location
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January 2021 by Zhi Bell
So grateful for reviews! Where there is smoke there is surely fire! We certainly get less than what we pay for!
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June 2020 by Fred B
The areas not the best... Decent fast service though!
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June 2020 by COREY SHIPP
THIS STORE IS HORRIBLE!
