-
February 2024 by YASSINE CHENA
The best metro pcs store in Charlotte
-
August 2023 by N N
Came at 6:00 on 8/22 and the door was locked sign on the window said be back at 6 went to lunch, waited till 6:30 with no one showing up. Y’all lost $$ from me, I needed 2 new phones with lines and everything. Had multiple people walking up to the door and everything - very unprofessional.
-
August 2023 by Google user
Came at 6:00 on 8/22 and the door was locked sign on the window said be back at 6 went to lunch, waited till 6:30 with no one showing up. Y’all lost $$ from me, I needed 2 new phones with lines and everything. Had multiple people walking up to the door and everything - very unprofessional.
-
May 2023 by Sabrina Hickenbotham
Jermaine was very helpful and great customer service. Highly recommend
-
April 2023 by chaquita Guitano
I had switched my previous number I had with metro to spectrum mobile. It was the worst decision of my life. My phone had cracked and was no longer able to be utilized because of the damage. I had a hard time with spectrum getting an affordable phone and the same number.they tried to over charge me . I came to metro in desperation. They were very understanding,sweet,and comforting. The lady name yoselan was on point. Ytalo was very helpful as well. I left out with a phone and I'm able to work again. Thank you so much to both yoselan and ytalo. I would recommend metro to anyone who works for themselves. This location on independence on 7201 e independence Blvd suite 3. Thank you ?
-
April 2023 by Pacheko Gonzales
Very nice people always smiling ,& have great Attitude with customers specially Yoselin!! & Sam !
-
August 2022 by Ramon Villela
I called at 7:30 pm a half an hour before they were supposed to close and nobody answered the phone all I was going to do was ask and see if they have the new phone I'm looking for in stock and I was going to come up there and Port two numbers and get two of them they're not supposed to close till 8:00
-
July 2022 by Leon schafer
The employee was very nice and patient! Also bilingual which is a plus, very helpful store, will return here for all my needs ?
-
January 2022 by Nate Brasileño
Very good service here! The green eyes boy is really nice and spoke portugués what best they could with us, which was really helpful! Definitely coming back here to do my business!
-
January 2022 by Chris Meade
Went above and beyond with help! Great customer service! Will be back!
-
December 2021 by ANDREA SIMMONS
so on today i walked into the store and soon as i worked in the ladies spoke to me and made me feel at home. i told them i was going to make a review on google for Taylor and malissa they were very nice and welcoming they helped me choose a great phone told me about how i could save money with my bill and auto pay. if anyone need a phone and wants good custmer service this is the store you should go to. I was like to thank these to woman they did an awesome job.
-
August 2021 by Anderson Bonilla
Came in to get a phone, the young man with the nice curly hair helped me out so much, I highly recommend this place will definitely keep doing business with this store 10/10 for me.
-
July 2021 by Paul Charles
Very helpful staff. I was in and out with all business handled in less than 20 minutes.
-
June 2021 by Jennine W.
this company after being with them since 2207 stole my money that was on my acct to pay this months bill but i decided to leave this miserable unreliable company and they said what had on a credit on my acct is no longer mines nut theirs mow thats thievery! then want to condone it by saying its in their terms and conditions. no i dont agree to you stealing my money this exactly why i left f***** up metropcs they suck and this isnt over i want my money back!!! don't go with metropcs they steal from you!!!!
-
March 2021 by Angelica Aguilar
Went to try to get a phone for my son. Lady that was working today tried to rip me off saying that the total would be about close to 90. I stated the activation fees were waved. She lied and told me no they aren't. I have a friend who works for metro who told me. They often have activation fees waved regularly. They pocket the rest of the money. Please look into this before getting a phone from them.
