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August 2023 by Dwayne Crawford
Alondra helped me out tremendously today. Customer service messed my account up last night and she was able to provide excellent service. She fixed everything. She went above and beyond! Thanks much!
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August 2023 by Norman Williams
Juanita is very smart and patient. Thank you. Will come again.
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August 2023 by Yesica Martinez
I stopped by today to switch over 5 lines and rep basically pushed me out ..she was on a call with her partner on speaker helping him him with personal issues when she told him she needed to hang up because she had a customer he responded will it’s a store you work at a store tell them you are with a customer on a call.Really bad service after that she didn’t provide info about switching over I had to ask and she would answer me with stand answers she didn’t make no effort to give or get info from me.As I was leaving she rushed to call him back before me leaving the store.
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July 2023 by Willi Polk
Who ever the girl working in this store needs to be fired. They open at 10am she has the doors locked at 12pm ain't no way she is on lunch she's just gotten there at 10 and not done 3 hours of work. This store is never open during the times it says it is. If you're thinking I'm lying go ask the people at the cleaners next door to them that told me the girl open the door when she gets ready and that no one is ever there.. They need 3 people in this store or fire her and replace her with a more responsible person
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May 2023 by brandon mitchell
Me gusta mucho Juanita! Ella es una bendicion! She is very fast and helpful and kind and I appreciate her help I was stuck and she fixed the problem quick
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May 2023 by Mekhia Buchanan
The lady that was in here is so rude, I walked out without a phone because of her attitude she acted like even talking to me was such a chore
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September 2022 by Kennith Kuhr (RuGRaT)
The only reason I put 2 stars is the service of the line NOT the service in the store besides the language barrier this is now the 3rd time that I've been in the store asking to buy a phone that is displayed right there and they you me I couldn't get that phone for one reason or another. The first time I was told that I couldn't get the phone I was asking for at the price that was displayed even though I met all the requirements for the displayed price, when I continued to ask why I couldn't I was told that they're "boss told them to sell it at the higher price"
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March 2022 by Pascual Gonzalez
They have a good service and cheaper good attention to the people
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March 2022 by Austin Harris
Everyone here is always so helpful and informative. If you need help come here.
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February 2022 by Sidney Lewis
Alondra was very helpful. She was very patient and helped me set up my new phone. They have the best customer service at this store. I always come to this location when I need help.
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December 2021 by Renita Keziah
When I arrived there was man in his car, I thought he was waiting for someone inside. However he told me that no one was there. There was sticky note on the door stating be back in 15 min, no time of when they left. I have been sitting here waiting for 30 minutes and no one has shown.
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October 2021 by Vernon Knox
Went yesterday to get phone upgrade. Couldn't get what I wanted because the phone was not in inventory in computer but was there physically. Went back to day...same thing.
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August 2021 by Key3 J
The sales associate was very helpful and informative. She was also nice.
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October 2020 by Dianna Lesperance
This by far has to be the worst metro store Ever. The worst customer service and the young man Juan is a smarta**.. he's rude and doesn't need to work in customer service at all. I assure you that another store can offer you at least better customer service. Please find a better store to visit unless you want to have a bad day.. if you are the owner and reading this I would love to talk to you, please reach out to me. I can't even get over how disrespectful this young man was.. I wouldn't give you one ? if it wasn't required!!!!!
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August 2020 by Kelle Pressley
They aren't trying to make any money. No customer service skills at all. The young Central American appearing girl was there for the hours. Not helpful one bit. I hated that we even waisted time masking up to enter the store
