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September 2023 by Janice Lemay
It was OK
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June 2023 by Antoine Jackson
The best Metro place Metro place I've been to!!!!!
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November 2022 by Emms Gas
Awesome people good Vibes
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November 2022 by Arnicia Alexander
The young lady was very helpful and very informative thank you so much MetroPCS on Graham Street for all you do for your customers. Lynette you are the best
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August 2022 by Johnny Robinson
Incredibly friendly staff but not many deals that are better than other phone places.
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April 2022 by Golden Graham
I bought a new phone and my girl Priscilla is the best person working there,and she got the job done. She made sure I was well taking care of
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June 2021 by James Steele
Ok so far
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March 2021 by Sky Baylock
I went in for help switching my phone and they basically told me to do it myself.
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January 2020 by Bella Vega
I used this location to switch from boost and thought everything was good until I got home and looked over everything. I was told the case for me and my husband would be $20 together look at papers when I get home we were charged a combined $50 for both. Then when we went the next month to add another line( another location) they (this location)had added all these features to our bill that we didn't request. I would definitely say choose another location either Metro got some incentive they are giving the employees to meet a quota that they mislead people or their employees just dont care. In the end I just switched back to boost never had a problem with them they are always honest with me.
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January 2020 by Monica ONeal
They are stealing money. I came in on December 26 and did the byd(bring your device). I asked could I pay two months in advance since it was a Christmas present for my step daughter. I was told yes. My step daughter tells me her phone is off. I go to the store they say I only paid for one month. I pulled up my bank statement. Wasn’t good enough. I called the bank they confirmed the funds were taken out my that location(2103 N. Graham st) I even put the representative on speaker. Still not good enough. The district manager/ owner could care less. She was very nonchalant. She said she didn’t see my transaction. But the associate I. The store stated they pressed cash. I had to dispute the charges. Which will take 45-60 days. It’s something that could have been done.
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August 2019 by Jasmine Onwukwe
Horrible store and Horrible employees. I purchased a phone and asked for a case which I was told they would give it to me for $15 but instead was charged for a case and a tempered glass that I never asked for at $20. I was not given a receipt neither. I had to go back to ask for one and that's when I noticed the extra accessories. I was told that I could not get a refund for the tempered glass because it was open. Something I never asked for. They also told me that I really only paid $5 for it when the receipt clearly says the case and the glass where 20 each with a 4.99 discount Applied. When I called I was hung up on like I dont mean nothing to them.These people are scam artists just trying to get comission by charging u for things u did not ask for. The sales persons name is Keira. Her and her partner in crime are very shady. I will never visit this location again. Shame on them. Horrible customer service experience.
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July 2019 by Dnasia Watson
Priscilla Is extremely rude and the customer service is TERRIBLE . Very unprofessional and hangs up
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April 2019 by Christina Yarbrough
Pick another location
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April 2019 by Lynette Smith
Best store in Charlotte NC
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March 2019 by Phil Foster
I bought a Z Blade last year it been ng discontinued ,by Metro, and their telling me I have to buy a new phone.
