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“I randomly walked in looking for a mattress and was greeted by Mr. Jim Downey! He was fast and sufficient! I am satisfied with my choice of mattress and look forward to shopping here again.”
“Purchased a great mattress for a great price. Ian from sales assisted us and answered all our questions. We tried so many different mattress and landed on a great one.”
“Very knowledgeable of the products and what you'll need. Priced better than all the other stores I went to with the same quality products. Friendly and personable service. Will use in the future for sure!”
“Christian and Barbara were phenomenal! They were knowledgeable and so helpful! I would recommend the tempur pedic and these associates! Amazing service!!!!!!!!! Thank you both for literally changing our lives through this experience!”
“I cannot recommend Denver mattress in Charlotte, North Carolina with Ryan more!! Great sales service, he took his time with us and helped us pick out the best pillows for our king bed. Can’t wait to sleep on them. Ryan was awesome!”
“Salesperson was quick, courteous and thoughtful. I wish the pillows had been available at the store but I should have them in a few days. The store also has a great selection to choose from.”
“Gabe was very very helpful in choosing a mattress with us. He explained all the differences with the mattresses and adjustable frame. We were thrilled when we left the store.”
“if I could give more stars great customer service.The two beautiful ladies this morning did a fantastic job.I will shop at their store forever as long as they are around because they really help my mother in a great way charm i can't ask for nothing else they really made my day ????❤️❤️”
“Kym, my sales consultant, provided the absolute greatest purchasing experience. Authentically kind, joyful heart-forward helpful person, it was a honor to work with her! Buying a bed you love is such a gift in itself and her support was the gift that will keep on giving—especially during a time of ‘tis the season.
She helped to create what now will be a core memory for my life. I have my “firmest” Tempur-pedic bed, white glove delivery, in 2 business days. This has been my dream bed, since the time it was my responsibility, to purchase my own.
Not only is it to the season to be grateful she helped create a meaningful purchasing experience, helping me to find a bed through an existing outlet to accommodate my price range and could not be more grateful— bonus, location is a great, spacious demo room and look forward to saying hello to her again, she seems like a new, old-friend. Working with Kym—6 stars. ✨ ✨”
“Michael Morrison was very knowledgeable and very helpful in helping me select the perfect mattress. I will be coming back in a few months for another purchase with him. Thanks Michael!”
“The representative who helped us, Kym, is a pleasure to work with! She is very personable, knowledgeable, and responded promptly to any messages. This is the 4th mattress we’ve purchased with her assistance, and I’ve already referred many friends and family to Mattress Firm.”
“Jim approached me with a friendly smile, was very attentive, and knowledgeable on a variety of mattress types . I highly recommend him for your mattress needs at Mattress Firm.”
“Derrick was the Rep working at the time and he was great. Helped me and my GF figure out how firm/soft we wanted her new mattress and found us a GREAT deal on a higher end mattress in the size we needed. The whole process was quick/easy!”
“I stopped by Mattress Firm this morning to purchase a mattress and the experience from start to finish was excellent. Great customer service from Kumar. He was knowledgeable professional and worked with me to purchase a bedding package within my budget. There was no hard sell or pressure which made the experience even more comfortable and seamless. Thank You!”
“Stellar experience. Tyler was professional, personable, & provided outstanding customer service. His friendly disposition and knowledge of the products made the entire sales process extremely smooth. Id recommend anyone looking for a new bed to come see Tyler at the Mattress Firm in Southpark. Thanks again!”
“What a great experience. Dwayne took the time to go over everything I had questions about , and help me make an informed decision. Excellent customer service, he is a true asset to your company.”
“Couldn’t have more pleased Zach Ward was awesome and very helpful to us in choosing the perfect setup…no pressure and no up sell games.
If you’re looking for no nonsense help to buy a bed Zach is your guy! Skip the used car salesman attitude so many other stores have and go to Zach.”
“Jasmaine was incredible! I walked in with only a rough idea of what I wanted, and she helped turn it into the perfect dresser. She went out of her way to find the best options—and even saved me some extra money. Highly recommend working with her for all your furniture needs!”
“Steve was an amazing sales person. Not pushy, very friendly and helpful. We found great furniture and had a very good experience today. Lorraine was also extremely helpful with the finance department. Absolutely plan to return for our next furniture purchase and will definitely look for Steve to help us again. Thank you!!”
“I was initially expecting to just browse around but I ended up finding some great pieces. Quayvontae was also helpful in ensuring my vision came together for my new home. He was patient and took time to help with measurements. There was a particular couch that I fell in love with on the floor but unfortunately the configuration wouldn't go well with my living room layout. He was able to help me order the couch I wanted and reassured me he would look great in my living room. He was absolutely right. It arrived on Friday and I fell in love with it. Thanks again for all your help!”
“An excellent shopping experience! Very professional, knowledgeable, and genuinely nice people. We were in the market for a Palliser recliner. Although Relax The Back did not carry the model we needed, Nathan requested and received approval from his Home Office to order the chair the same day.
We had a small hiccup when the White Glove Delivery Team accidentally cut the power cord for the footrest. Dan immediately ordered a replacement power cord for us and the manufacturer sent it to our front door.
We highly recommend the Relax The Back Team!”
“Stark Carpet is wonderful! Many different types of carpet to choose from. Gorgeous area rugs in various price points. Cannot say enough good about Stark Carpet in Charlotte NC. We have the Australian wool sisal and absolutely love it. Had it stain treated. Kids dropped popsicle on the carpet (cherry red on wheat colored sisal). Stain came out! Cannot say enough good about the people and the carpet at Stark!”
“Owners Dori and Scott Hirsch are so knowledgeable and easy to work with. We loved the personal, by-appt-only shopping - this is the best way to learn everything about the product! We LOVE our new bed. Thank you again!”
“I highly recommend Affordable Furniture and Mattress. The owner and his son were more than accommodating. I have been looking for months for a couch of a particular length and material that would fit in my room and not be distroyed by my cats. The owner listened to my concerns and was able to find a sofa that met all my qualifications. In addition, I was able to get the sofa within 2 business days of my order. I can’t say enough great things. The piece I bought appears to be of high quality and so comfortable. Thank you to Joel and his son, Jovell for such excellent service. Warmest regards, Carol Ranfone”
“I just placed an order with this company with express shipping. I need the items ASAP. I emailed them to confirm I could get them on time. They emailed me back within minutes and informed me they would get the order processed and over to shipping! Wonderful service!”
“When I tell you CeCe and KD went above and beyond to help me put together a sectional over the phone while I’m in another state. I will forever be grateful for the southern hospitality and the kindness I experienced. Anyone in Charlotte or the surrounding areas please shop with them they are phenomenal!!”
“We had an absolutely fantastic experience with Havertys! From start to finish, the process was seamless, and every team member we interacted with went above and beyond! The sales team was knowledgeable and patient, ensuring we found the perfect pieces for our space. The highlight of our experience was working with Sabine, the interior designer, who created the most beautiful visual that truly brought our space to life- we could see exactly how everything would come together before making our final decisions!
When our sofa and rug arrived, the delivery team was professional, friendly, timely, and careful with every detail. The quality of the furniture is outstanding- comfortable, stylish, and exactly what we envisioned! We couldn’t be happier with our purchase and highly recommend Havertys to anyone looking for high-quality furniture and exceptional service!”
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“Great experience and interaction with Mike. He’s a really professional and personable salesman who made my search for a box spring very easy. It was much needed for my transition to Charlotte from halfway across the country.”