-
October 2023 by Abir Siraji
Sarah was the best!
-
September 2023 by Jack Werner
Thank you Colin for excellent service!
-
May 2023 by Jonathan Prince Hazeley
They have an embroidery station, overall I’m looking at picking up pieces that would last
-
November 2022 by Joseph Hilton
My first experience in the store was wonderful! Sandra came right up to offer me assistance with finding styles and sizes. Although I didn't find exactly what I needed, she helped narrow down my options so I could continue my search online! She was very kind, professional & had a thorough knowledge of her store and the website. Thank you again!!
-
November 2022 by JOSHUA ROMERO
Don’t bother expecting to be helped or greeted even as workers walk right passed you. Thankfully the cashier was nice enough to set up a fitting room for me
-
November 2022 by Randy Mabry
Great store. Comfortable clothing. Friendly staff.
-
November 2022 by Joe “The Wine Reviewer” Gori
Always great.. awesome man selection as well.
-
November 2022 by Mehmet Tumer
Organized, clean with friendly staff
-
November 2021 by Lesley DeSessa
I had hands down the best experience ever shopping for jeans today. Wow! I was working wtih Citlalli T and she went above and beyond as far as customer service goes. I had a pair of jeans that I brought with me to use with the recycle program to get $20 off. The jeans I got from Madewell and they had a tear in the back. I had them for less than 6 months but I wasn't going to cause a stink about it. I was just going to do the recycle program and use it towards a new pair. She told me about the policy they have and gave me $ for what I paid originally for the damaged pair. I was able to use that towards a purchase of two new pair of jeans! She was so so patient and willing to help. She went above and beyond trying to help me find jeans that fit well and I feel so confident wearing my new jeans. I will 100% come back and work with her. THANK YOU!
-
November 2021 by Anika Bratt
Love having a madewell so close! Also my husband loves that he can shop there too. Been in twice during COVID and while they are taking proper precautions (limiting how many people can come in, enforcing masking)—some of the employees aren’t actually wearing their masks over their noses which makes all the other precautions pointless!
-
November 2021 by Jackson Fields
Extremely nice staff, quality clothes, and a good environment. I will be coming here anytime I’m in Charlotte.
-
November 2020 by Thomas Blalock
Neat place. There were two people working, but I only caught the name of one. Jennifer, the one helping me for the most part, was super enthusiastic, and actually very knowledgeable about the selection, and trends. 10/10, would go back.
-
November 2020 by Jon Giles
Very helpful employees; knowledgeable and not just trying to sell--but actually figure out what's best.
