Lowe's is the go-to place for all home improvement needs in Charlotte, NC. Customers can find a wide range of gardening supplies, appliances, paint colors, and patio furniture. Many shoppers appreciate the helpful staff, with specific praise for employees like Virginia at the self-checkout and Jon, who assists with finding appliances. The store is noted for being clean and well-organized, making it easier for customers to locate what they need. While some materials may not be in obvious locations, staff and fellow customers are willing to help. Lowe's also offers accommodating service, such as easy price matching and product exchanges, enhancing the shopping experience. Overall, Lowe's is recognized for its friendly customer service and tidy environment, making it a reliable choice for home improvement projects.
Lowes customer service has gone far downhill. They discontinued veteran discounts on certain this like lumber. You can never find any help on the floor.
October 2024
Friendly and knowledgeable staff. Got what we needed and was a quick in and out.
August 2024
Love the store however they need cashiers!! I'm not on Lowe's payroll. Over self checkouts!!
