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March 2024 by Danilo Hirschler
That’s the worst gym in the whole world!!Never, ever register in this place!!My wife did the membership and one month later she had a medical issue that unfortunately stoped her for being able to continue the trainings.Even tough the gym charged us $1,200.00 for breaching the contract. That’s not fair, but we paid to get rid of this place.Today, one month later, we received another charged in the credit card and guess what? Julian the person who canceled the papers (very rude person) said that he didn't cancel so we have to go there again to pay more and have the cancelation done.This gym is ridiculous!! All they want is your money!!Get far from this people!!
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March 2024 by Veronica Roldan
This is the third time my Stanley thermos has been stolen! You definitely can't neglect ANYTHING for seconds because when you look for it it won't be there.
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March 2024 by Tyreke King
Staff is very knowledgeable and professional. Thanks Des!
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February 2024 by Maddy Stevens
Spacious gym, good range of equipment but only has 1 proper barbell rack which you’ll have to wait to use
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February 2024 by veronica ramos
The cleanliness of the bathrooms is horrible, and you can't neglect or forget anything because it will be stolen. A few weeks ago, I forgot my Stanley for a few hours, and when I went to look for it, it had disappeared. Yesterday, I forgot my Barbell Neck, and it also disappeared.
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February 2024 by Jon Withrow
Incredibly unreliable for morning people. Somehow they didn't open on time twice in the past month, leaving all of the 5 am people just standing around in the parking lot until we all just gave up
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January 2024 by Dylan Spinelli
Great customer service, Eddie was a pleasure to work with
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October 2023 by Doug Shockley
I signed up at this LA Fitness location (12325 Copper Way) and visited maybe 15-20 times during the course of about a month. I primarily used to pool to exercise until disgusting water conditions forced me to cancel my membership. Many days, I arrived at the pool, and didn't swim after seeing the murkiness of the water. After looking up the CDC Health Inspection records for this particular LA Fitness location, my concerns were quickly validated.Fun fact... This pool has been shut down four separate times in the past two years by the health department because of unsanitary conditions. (I can't post a link here, but look it up for yourself... its publicly available online) According to CDC records, this location was inspected approx two times each year. Following every single inspection since 2021, this pool was forced to close for 30 days due to unsanitary conditions. And because it is closed after every inspection since 2021, it seems clear to me that management has no intention of solving the problem.Here are the last four inspection reports from the Mecklenburg County Health Dept.1/6/23 - Inspector's notes: Immediate suspension issued for water quality. Pool MUST REMAIN CLOSED until suspension is lifted by Health Dept.7/7/2022 - Inspector's notes: Pool water murky at time of visit. Scum layer observed on pool wall. Immediate Suspension issued. Pool MUST REMAIN CLOSED until suspension is lifted by Health Dept.1/6/22 - Inspector's notes: Immediate Suspension issued. Pool MUST REMAIN CLOSED until suspension is lifted by Health Dept. Scum layer observed on pool wall.2/16/21 - Inspector's notes: Immediate Suspension for water quality. Changed to "E" Immediate Suspension status. Pool must remain closed until suspension is lifted by Health Dept.Guess I should have looked this info up BEFORE I paid their fees. Money wasted, and I kinda feel like I need a penicillin shot now after being in this pool. Yuck!!
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October 2023 by Arielle Paist
This gym is one of the dirtiest gyms I've ever been to. The amount of built up dirt, dust, and filth is honestly shocking. I go in the mornings and the stations rarely have wipes... it's confusing how they just opened and don't have anything restocked. The location really needs to be shut down, deep cleaned, and reopened. I've never seen a cleaning crew present. Trash in the lockers will be there day after day and the machines have caked on dirt - as in no one is wiping anything down at all. The picture I attached is from their cardio room... this isn't just a one off missed cleaning, this is months of never cleaning. I gave 2 stars because the staff is nice and weights are plentiful.. it truly has a lot of potential. Management should really take heed to reviews and step up the cleanliness of this location.
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September 2023 by Jamaica Bynum
Don and Eddie made the experience at LA Fitness great. The gym was well equipped with all the latest weight machines. What I loved about it the most the 3rd level had an indoor track. When I come back and visit I will be attending this location. Thank you again!
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September 2023 by Chaunice Smith
The gym is really nice & its massive but this review is solely for the 3 employees that allowed me to sit in the lobby for upwards of 6 hours today while I waited for my car to be towed. I wish I’d gotten their names but they were very gracious to allow me to sit in their AC & use their electricity while I charged my phone.
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September 2023 by Justyn Davis
Great gym, large array of equipment, fantastic staff, thanks to Eddie and Don for making our visit so easy and pleasant.
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August 2023 by Sandy Khaled
I have been working out at this gym since 2014 and it has never once disappointed me. Got all the right equipment, great open space for workouts, and friendly staff. Special shout out to Don who has been very accommodative on my last visits and helped me with any questions that I’ve had.
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August 2023 by Christine Valerio
First timer here! This gym is very welcoming and has a lot of equipment to work with. Definitely enjoyed my time! Don, was amazing and told me everything I needed to know about the gym.
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July 2023 by Jimmy Gil
I met Don when I first got there and he was super friendly and helped me get set up. Eddie also popped in and did a great job helping me feel comfortable at the gym. The customer service is excellent and the facilities are great. Happy to work out here!
