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November 2023 by Denise Crosland
Customer service is great. Mondy really took her time out to explain things to me regarding applying for a Kohl’s credit card. I didn’t apply for it, but I appreciate the gesture.
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November 2023 by Judy Worthington
Kohl’s at Steele Creek is finally like the Kohl’s we enjoy shopping. They have great sells and plenty to choose from. I will start going back.
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November 2023 by Terri B Hogue
Even though the store at Steele Creek is not as full as others, the associates there are incredibly friendly and helpful. They are eager to help which is scarce these days. I was in front of the store off to the side trying to figure out whether I wanted to place my order when Ashley came in like an angel and helped to the very end. She was both a sweetheart and efficient at her job. She seemed to really like helping folks and solving issues.
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November 2023 by Melanie Wall
The Kohl’s at Steel Creek in Charlotte, NC was absolutely awesome October 4,2023. Mrs Jones and Cheska were fantastic employees! Loved their response to my situation. Their performance and professionalism was over the top. Personally I would go back again and again because of them. Most people only post to complain but I can’t write enough compliments about these A+ level employees.Thank you for your customer service!!!!!
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November 2023 by dine LJA
Dinka, the woman who waited on me was extremely helpful and shared how I could best use my points/ rewards to get the best price going forward, as well as at the time of my purchase.
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September 2023 by Slim Williams
Luncyda & Mondy are the Best! Great customer service. Made me feel like a VIP customer!!!
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August 2023 by Lorraine Boyd
Kohl’s always have great sales! My family has always praised them for their sales as well as other products they carry that are not on sale.
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August 2023 by Aaron Castaño
I've used this place for Amazon returns and haven't had any issues. The process doesn't take more than 2 minutes, and the staff has always been polite.
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August 2023 by Judi Holland
Great prices, Great service. Quality products. Associates are friendly and always helpful! The store is always very clean and neat.
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July 2023 by P L
So I made the mistake of going to the Kohls near rivergate. The cashier tried to get me to sign up for a kohl's credit card. After I repeatedly refused (6x) she tried to trick me into signing up by not clearing the screen where you have to put in information that would sign you up. She also gave me misleading information about this. I then informed her that stating misleading information to get someone to sign up for credit is fraud. Only then would she clear the screen to allow me to pay without signing up. The manager was watching all this so I'm assuming this is common practice. My real concern is I can see that an elderly or otherwise comprised person would be tricked into signing up. Beware!
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June 2023 by Digi Bong
Poor service . So many employees stays in front door and reception area but where customers need help they are hiding . employees literally ran away when someone look at them expecting they will say "Can I help you ? " . Also amazon return is a scam . they don't hand over coupons to someone who don't ask and give someone whom they like . yes I saw it! . the young long hair white male employee of the return window gave a white lady before me 3 coupons even she returned just one item and did not gave any thing to me when I did not asked . when I pointed out they sent a black lady to cover up and give me a coupon . I thrown out the coupon in their face and promised to never return .
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June 2023 by Pat Able
I was greeted and assisted by a sales person which is usual for kohl's I had good customer service for what I was looking for thank you
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May 2023 by KATHY SETLIFF
Nice store and I can usually always find something on clearance in my size.
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March 2023 by Bruna Dota Carvalho
Clean store, items are organized well per department so it’s easy to find yourself around. The staff is friendly and very helpful. There’s an Amazon return area where the service is also very convenient.
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January 2023 by Vaecheal Harris
Thank you Kohls!!!???. For hiring Mrs. Mondy. She is ALWAYS pleasant and helpful. I appreciate her service as she makes me want to shop at Kohls. I’ve spent over 9,000 over the past few years . Im already buying tons of stuff I don’t need. Such a drag when your mean ladies are working. Thankfully they never last too long☺️
