-
August 2024 by Kevin Bullard
Great service when you need some help as well as some wonderful price specials! Staff is well trained and helpful too
-
May 2024 by Allie
I’ve been to this location twice and the lady at the register is not friendly. I believe her name is Kosi. It’s not what she says, but rather her lack of words and making me feel like I’m interrupting whatever she’s doing. Maybe she’s just having a bad day, and for that I am sorry and hope things turn around for her, but this has happened more than once and doesn’t create the most enjoyable
shopping experience.
-
December 2023 by Huyen Tran
There is a lady there she is extremely impolite She keeps her unhappy face walking around Forget it she just makes my day bad and one star is for her
-
December 2023 by rahul bhatt
Worse place to come specially manager got so much attitude. Her behavior is very rudely and can’t stand this place. I highly recommend stay away from this store and specially manager.
-
December 2023 by lutricia walker
Great Black Friday Sales!
-
December 2023 by sahil morya
Great selection and really good quality stuff!
-
November 2023 by Wendy Playford
Love this store. I went to one in Charlotte NC while visiting. I live in Michigan & the closest Kirkland's is about an hour & a half from where I live. I did some Christmas shopping while there!
-
September 2023 by Deborah Garon
Love that place
-
July 2023 by India C.
it's a beautiful store. However I found an outdoor mat and there were 2 signs stating the rugs were $10 off. but the cashier said oh that's probably old and sometimes things can be confusing. and even she gets confused. I was really upset because I got the rug simply because it was on sale and what I was looking for. she didn't even go look at the sign.
-
June 2023 by Radhika Goel
It happened today i.e. on June 7th, 2023 around 6:50 pm. My husband was there to buy the painting and the lady at the counter was so rude. She was continuously saying that they are getting closed and when my husband selected painting within a minute after she said that and went at the counter to pay for it, he asked her to wrap it in a bubble wrap as it was raining heavily outside. She said very rudely that she can’t do it and didn’t sell it. That painting was a big one around $60. It’s not that he was asking something small to wrap. Very much disappointed. I wish there should be zero star options to give.
-
January 2023 by Kaylee Howell
It seems as though customer service is not this store’s priority. I won’t be back.
-
December 2022 by Taylor Nativi
I used to love going to this location Kirklands, but recently the smell/scent they use in the store is so strong it’s nauseating. It used to smell good but now it’s just simply too much. ? Kinda sad. I know I can’t be the only one who feels this way.
-
October 2022 by Angel Beatty
Kirklands in Charlotte NC Rivergate location increases the price of their products before they have a sale. You can see below in the pictures a mirror that I bought.(I didn’t realize the price change until I got home.)The price tag on the back of the mirror at $84.99, the box that it came in at a price of $99.99. The sku numbers are exactly the same. The sign at front door said entire store 25% off. I contacted Kirklands customer service and of course, they cannot give me an answer as to why the store did this. This is unacceptable !!!! Kirklands should NOT advertise a sale when in actuality they increase the price of items. I will NOT be going back to any Kirklands anytime soon.
-
September 2022 by Clayton
Yup, yes and for sure!
Nicey nice, had to say it twice!
Love shopping here. Feels like your right at home, thank you Kirkland's!
-
September 2022 by Stephanie Elizabeth
Love this store and the items but the staff has completely ruined the experience for me. Every time in there, the staff is always rude and unwelcoming. I had my arms full of products I wanted to purchase and when I asked a question I received such a rude response from the store employee. I put that stuff back and took my business elsewhere. It’s sad that this type of customer service is acceptable.
