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April 2024 by Cathy Francis
I have only been in the store 3 times since moving to Charlotte. Every time I have been in they never say hello. Never ask if I need help…. nothing. Glad to see it’s not just me!
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January 2024 by Angie Mearns
It happens almost every time I shop here. The looks on the faces of the employees are absolutely terrible! The one lady that asked what I was looking for was ADAMANT that the pants I was looking for were online only-I wasn’t asking her to prove it-but she literally looked online to try and prove me wrong. She never smiled or acted like she really cared if I puchased anything or not. My husband shops JJill quite frequently for me– but does so online to avoid the Interaction with these particular women at the Blakeney store. It is a shame and disgrace that a clothing store like JJill has these types of personalities working there. The only reason I gave one star was the little lady that checked me out was somewhat pleasant. I recommend you get a whole new staff.
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March 2023 by Judy T
This is a great store and they have a variety of great clothing selections, however I also felt the employees look a bit unpleasant while you’re just trying to browse. It kinda makes you feel uncomfortable even being the store.
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December 2022 by Stephanie Harris
I absolutely love the clothes! However, I dread walking into the store because the women that work there are extremely unpleasant . Whenever I am in the store they look annoyed. The same group of ladies have been there for a while and they seem to have an attitude. Unfortunately, I do not order online because I like to try the clothes on. Otherwise, I would avoid that place entirely.
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March 2022 by Laura Hudgens
Enjoyable day of shopping! Ladles were knowledgeable, and pleasant.
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June 2019 by Sweetpea ..
I was just in here shopping for 15 min and no one acknowledged or greeted me. Even though they.walked by me several times. Very disappointed in the customer service at this location. This is the second time I've visited and received the same treatment. I thought the first was a fluke. Now I know better. PS only 2 other customers in the store. Bad service. Really no service. May contact there corporate office to let them know they lost a customer and the reason why.
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March 2019 by Ellen Leonard
Always so helpful
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February 2019 by Michael Freeland
Good people quality clothing reasonable prices especially during sales
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December 2018 by Debbie Doyle
Very helpful and attentive to customers
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October 2018 by Linda Cummings
Sales staff is so helpful!
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August 2018 by M.C. Hagerman
I love shopping there , the staff is very helpful
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August 2018 by Heidi Christina
Very nice store personnel very helpful.
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April 2018 by Joanna T.
This is a nice new JJill store in a new-ish shopping development. If you like the brand (I do) know that the store is a little on the smaller side so the stock might be a little less extensive than other locations. Parking is surface only and shared with other stores but didn't have trouble finding a spot nearby on a weekday (may be a challenge at busy times). The staff was pleasant for sure and happy to order a thing they didn't have in my size. I've generally been happy with the quality of J Jill and the frequent sales help moderate the price point. If they don't have what you need, Talbots's is right across the street.
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July 2017 by Tim Parker
My daughter shops here often and likes the selection. She also said the employees are very helpful.
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May 2017 by Bonnie Batusic
Nice store! I found the sales clerks to be terrific! They will put some other "things" in your dressing room - to see what you think. I liked that. They are not pushy at all and will check to see how you are doing. Great customer service.