“We recently had a closet installed and we had an amazing experience! They worked with us to create a design we loved and arranged install on a day that was convenient for us. The 2 guys that came to install were so friendly and helpful. They did a wonderful job and we are very happy!”
6AM - 10PM
5415 Ballantyne Commons Pkwy Park, Charlotte“My husband and I were at this Home Depot, July 4th. Tooty was outstanding with helping us with all things associated with doing a major painting project at home. She walked us from aisle to aisle pointing out the items we would need that we truly would not have thought of. Then we get to the front to check out and Belinda was amazing and took our items out of our basket to scan them at the self checkout! Belinda was a breath of fresh air from others who act like any questions are a bother. Thank you to Belinda and Tooty’”
“Recently had an issue at this store and went back in to resolve the issue. Freddie and Tyler are great assets to this brand. I have been shopping this location for over a decade and the current staff is by far the best they've ever had!”
“I ordered EVP for my kitchen remodel. Floor turned out beautiful and the material is amazing. Liked the results so much I just placed an order for the same plank for the rest of the house. Todd (Sales Manager) is great. I strongly recommend ProSource of Charlotte for any flooring requirements.”
“I run to this Lowe’s often for DIY projects and managing our rental properties.
The staff are all so helpful! Special shoutout to Micheal in lumbar today for helping me cut some wood. He was super helpful and friendly.
Another time a deaf gentleman helped me buy a new gas grill. He was very very helpful and nice. Above and beyond for customer service.
Thank you Lowe’s!”
6AM - 10PM
10625 McMullen Creek Pkwy, Charlotte“Way better customer service than the much closer Home Depot. So we prefer Lowes. Dogs allowed is always fun. Kids love going and looking at decorations. Plus, if you are doing a diy and you got something you need, they got it”
8:30AM - 6PM
6301 E Independence Blvd Suite 2, Charlotte“Can't speak highly enough of the crew here. I mostly worked with Juan but Adam (store manager) was also very kind and helpful. We started the process of designing online then went in store to see items in person. Juan walked me through the process and spent 1:1 time to make adjustments and provide guidance on the project. He was unbelievably patient with our questions and changes WITHOUT sales pressure, which is key. Equally the cost of the same exact brands at a boutique shop were significantly cheaper.
Bottom line, if you want to be woo'ed and spend more on a flashy presentation and do less leg work, Home Outlet won't be for you. But if you're willing to put some work in, head there. Honest guys, much less forceful, genuinely kind and knowledgable.”
“Had to get materials to fix a roof leak. I believe I got everything I needed. Some of the material was not in the most obvious place, in my thinking. However, after retracing my steps, asking the helpful employees and also getting assistance from a couple of customers, I have everything I need for my project - I hope.”
“The customer service from the associates is AMAZING!! If you need help, find Sage, she’ll get you straight! Let’ me not forget Ms. Annette, John and Cooper assistance with a smile!!”
6AM - 10PM
5310 Ballantyne Commons Pkwy, Charlotte“Came here the other day to purchase some new mulch to keep my yard in great condition coming into the fall season. Nathan was very helpful throughout this process. I decided to purchase his recommendation and it rejuvenated my yard! Great staff and good inventory. Will visit again.”
6 AM - 9 PM
14310 Rivergate Pkwy, Charlotte“Only Home Depot that sold rubber mulch. Didn't want to order online and have to wait for it to be delivered. Husband called, and they checked to ensure it was in stock.”
6AM - 10PM
5415 Ballantyne Commons Pkwy Park, Charlotte“My husband and I were at this Home Depot, July 4th. Tooty was outstanding with helping us with all things associated with doing a major painting project at home. She walked us from aisle to aisle pointing out the items we would need that we truly would not have thought of. Then we get to the front to check out and Belinda was amazing and took our items out of our basket to scan them at the self checkout! Belinda was a breath of fresh air from others who act like any questions are a bother. Thank you to Belinda and Tooty’”
“Great plants, clean aisles, helpful staff, and a lot of what I want.
This visit, I went to buy various random items and, while there, I thought I'd look for a particular Milwaukee M18 drill attachment.
I learned they don't sell Milwaukee here. They don't sell Makita either. I didn't take off any stars since they hadn't advertised that sold these brands.”
“Janet, in appliances, was extremely helpful today! I couldn't complete my purchase online at home because my new Home Depot card's limit was below the purchase amount for my much needed refrigerator replacement. Janet worked diligently to resolve my issue by calling into credit services where they increased my limit to cover the entire purchase. We completed the transaction, and we're all set for the delivery of my new refrigerator. I am so thankful for her help today!”
“Great help loading at pro side which is usually not the case at most other places. Ashawn was one of the best loaders/loading area managers I've come across. Highly recommend coming here.”
“It's a Lowe's store, only better! I've been to Lowe's in 23 states. This is hands down the best run Lowe's store I've ever been in. Every person that works here is helpful and friendly.”
“I’ve pickup a storm door today.Jerry she is really sweet and helpful.she has helping me upload this heavy storm door with care, make sure everything is set and secure before i leave.I can’t thank enough.”
“When employees go above and beyond to pleasantly provide support for a product, it is worth noting. Much appreciation to the two gentlemen who helped me find the right Ryobi part for my trimmer. Thank you.”
“I went to buy tools and faced disappointment. No one is there for suggestions. I approached the salesperson near the door and he was not interested in helping. I showed him the item I was looking for on the app and he said you shouldn't see it on the app instead search on the shelf. While he was talking to me another customer from his ethnicity asked him a question he left me and went with other customers. Luckily I met Max on the other side of the corner and upon discussion I said I would be going to another store, hearing that Max said he would help in finding the tool. He went to the aisle which was shown online identified it and gave it to me. The rating I gave is just for Max and no one else.”
“We have had their windows for over 10yrs. We have had a few of them start streaking through the years and when they say lifetime warranty well, THEY really mean it. They have replaced every window that had haf any issue 100% free of charge. HIGHLY RECOMMEND Window World. !!!!”