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December 2023 by Google user
Very nice staff. They took their time with answering all my questions about the appliances I was looking to buy.
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January 2023 by tynesha carden
Terrible customer service!
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June 2021 by Michelle Denno
Only Home Depot that sold rubber mulch. Didn't want to order online and have to wait for it to be delivered. Husband called, and they checked to ensure it was in stock.
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November 2020 by Kris Dixon
Overnight last night my husbands business truck was broken into and 3k worth of tools was stolen. He went to this Home Depot to replace the tools and was accused of stealing. I guess the manager made an assumption that a black man with a cart full of expensive equipment could not afford it. My husband is a licensed GC and spends thousands at this location.
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October 2020 by Norma Lane
I was in this store today and "Tom" in the electrical department was very helpful and was so cheerful. He made me glad I came to this store as opposed to Lowes. As a customer, I felt valued and appreciated. He stopped what he was doing to answer all of my questions and to assist me and my son.
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June 2020 by Vickie L.
I live 5 mins away and unfortunately it is the only Home Depot Close to me! I was in and out in 20 mins. I needed 10 bags of mulch and four 16x16 stones. I entered the nursery which is outside in the back. Two older ladies there on each register and no one said hello to me, either time I walked by. I went into see what I needed and if they had it before I went to get a flat cart. No one asked if I needed help, when I was lifting everything by myself, which I was perfectly fine with. No one smiled no one said anything to me, other then here is your Receipt. I proceeded to my bronco to unload to reload. I would rather spend my money somewhere else. While I was in the store a older gentleman asked me for help and I told him I did not work there. He knew that, tho thought I might know anyways. I gave him my opinion on were that particular item might be. I told him to ask the ladies at the registers by the doors to make sure. He did and as I was leaving he said you were correct, thank you and have a good day. Now that is customer to customer not even ANYBODY in your store, very sad!! I think I will find another Home Depot and word-of-mouth spreads fast. I would work on your customer service!!
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June 2020 by Stephanie Early Nester
The employees do their very best to help customers, even during a pandemic. They are hard working and dedicated to customer service
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June 2020 by Ni L.
This location of employee's hates to be helpful and do their jobs. No one wanted to help us..we had 2 items to purchase, knew exactly what we wanted and where it was...no one around. Asked the paint guy to help us, he gave us a hard time about calling someone but finally called. Waited and waited no one came. Saw a guy coming towards us and asked for help, He started to tell us all the reasons why he could not help us, then we explained to him all we wanted was some thing unlocked because it required little to no "real help" he finally agreed to help us...WTHSecondly we wanted some lumber cut finally a woman walks by in the lumber department and she tells us that the person that cuts the lumber won't be there until 11am. We finally had enough and just went down the street to Lowe's! Wow!! So sorry to inconvenience people in customer service to actually help us!! This place is becoming the Walmart of Home Depot's!
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May 2020 by Siarhei B.
Very terrible customer service. If you need help from an employee, you won't get it. I stood waiting for more than 40 minutes, approached twice, asked that someone come to me and no one came to me.
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February 2020 by Anna P.
I went to look for some N95 mask for my HongKong friends who are facing terrible historic threat of coronavirus from China. Because the Hkg government send all those stock to China ignoring the life in HKG.Been to several Home Depot stores to find empty shelves. Then to this one, I saw an American lady took all from the shelves. Obviously she might bought it for resales to make profits as she stared at me.A store keeper came up to ask me, I said I just need some to save my friends oversea. She seemed to know my intention. She told me to wait and she found me the last 2 in stock. So thankful to her and God bless.
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December 2019 by Dana M.
This is my favorite location of Home Depot to visit. I always go here for all my home needs. I always take my dog with me & the employees are so nice & helpful. It's a lady in the paint department that my dog absolutely adores because she always has treats ready for him when it comes.
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September 2019 by Laurie I.
This a nice Home Depot and they keep the plants well cared for . I hate to buy from a place that leaves them all to die and does not water them daily.
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July 2019 by Ttpu H.
The personnel we encountered here on two occasions are not very knowledgeable like the personnel at Lowe's as to where items are. You get excuses such as the person for a particular department is not on duty for the day. We've never encountered such excuses at Lowe's.
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July 2019 by Jim D.
Don't waste your time coming here for any fastener hardware unless you are looking for the absolute most garden variety screws, nuts, and bolts. For being close to Lake Wylie their stainless steel and metric selection is especially abysmal. You'll end up going to Lowe's or Black Hawk Hardware regardless, so save the trip.
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June 2019 by Leslie B.
I have been in many Home Depot's in many states on many occasions but this one is closest to my house, about equal distance from Lowes and depending on what I need, I find myself at Home Depot more. On this particular day I was in the garden section as I am re-doing my yard and needed some plants and paving stones. I moved about the store as quickly as possible selecting affordable items that had the right look and price for my project. When I was done I went to the outdoor register to pay. I find it odd that on most visits to this store in particular around the busy lunch time area that there is often only the one cashier. Sometime there are two but not enough of the time. This time there was Sage. As I approach the register, Sage picked up here register gun so I would not have to lift and move all of my heavy items. She rang me up and I was soon on my way. This store is convenient and well stocked.