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September 2023 by Mary Pugh
We bought canned cat food at the store on Sunday that expired in July. Unfortunately we didn't realize it was expired until we fed our cats and it made both our fur babies very sick. They threw up all morning. I called the store immediately and asked for the Manager to call me. My husband stopped by the store that same afternoon and asked for the Manager to call. It's been 2 business days and still no call. One of the young ladies we spoke with admitted they cleared the shelves of all expired cans on Monday, sadly after we bought food there on Sunday. Please make sure you check the can for the "best used by" date. It was very concerning for one of our cats who has a difficult time keeping weight on. Extremely disappointed in the lack of response from this location. Will take my business elsewhere.
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September 2023 by Joy Norris
Always great customer service! I love the treat and food variety with limited ingredients. Delivery service is awesome as well! We took a first time 2yr old GSD and Julia was great. She was patient and made sure he sat properly before offering him a treat!
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August 2023 by Amy Lee
We love this store! Staff are always friendly and helpful, and they carry so many healthy food options; we get our Steve’s Real Food for Theo here. Highly recommend!
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August 2023 by Kimberly Owens
This was my first visit to a local Hollywood Feed store and I'm so glad that I did. The staff was very welcoming, friendly and helpful. They made my canine babies/I feel valued and demonstrated an extensive knowledge of products and services offered.It's nice to get a more personable shopping experience and treated like a V.I.P. *Highly Recommended*
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July 2023 by Travis Henderson
This was my first visit here. I had to replace food for a dog I’m currently sitting for, and this was one of the only locations that carried the brand I needed. The staff was very helpful! I love the quality of products and how clean and organized the whole place way. I’ll definitely be back to get my own doggy some treats!
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June 2023 by Jessica Coffee
I took my dog here to shop for treats and it was our first time. The staff, Lauren specifically, was very friendly and listened to my concerns and did their best to match us to what we needed. Also, very reasonably priced cat toys and durable!
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June 2023 by Diana C.
This store is terrible. I came out of the grocery store to find my car completely blocked by their illegally parked delivery truck. The door of the store was wide open, but both the truck and the store itself were unattended. No one in the front, the back, or even the bathroom. Finally after about 10 minutes a clerk and a delivery person showed up, and after unloading finally moved their truck.
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June 2023 by Thom Ireland
They have the most friendly and knowledgeable staff. Always greeting you with a smile making you feel welcomed. The grooming staff is also great, always taking us when we walking in for a nail trim. I won't shop anywhere else, and why would I honestly. Just keep doing what Y'all do it's first class.
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June 2023 by Kate Jones
The staff go above & beyond to be helpful, from suggesting food my dogs won’t be allergic to to carrying heavy purchases to my car. When I have things delivered, they always alert me when it’s dropped off. And their groomers are excellent.
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May 2023 by Danielle Moore
Most of the people that work here are nice. There was one girl I haven't seen before last week look at me at the counter and keep going to load a ladies stuff up in her car. Did not greet me or say be with you shortly. Just left out the door. Other than that, I usually have a great experience here. The staff are helpful and friendly and I enjoy shopping here (I like to have my order delivered most times). The store is neat, not too big or hard to navigate but they have a good variety of items. After Petfolks closed in the area, I started coming here. They have a groomer on site as well.
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May 2023 by Lorraine Elder
Hollywood Feed has the best food, treats, etc. for your pets. I have been going to Hollywood Feed in Charlotte the last 5 years. Very knowledgeable and extremely helpful. You can't go wrong here.
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March 2023 by J C
Love this store as it has some treats my dog can eat, as he allergic to quite a bit. My only true issue is the bones. I've bought two, and he has shattered them both. I don't know if it's because they are not truly raw or are somehow steamed or something that makes them soft, or if he is just that powerful of a chewer. The prices are a bit high, but I'd expect that for the more natural products they carry. I'll just have to keep buying his bones and antlers at the other pet store, as he has never been able to break those. But the duck feet are a hit! He loves those and the beef lung bites.
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February 2023 by Jennifer R.
Soooo we've all been there when life has been... life-ing. Your too good night turns into a morning of struggle where you realize your pup has about one more feeding left of food. Driving is the furthest thing from your mind. That's why I love Hollywood feed. Not only do they have quality products for my pup, but they offer same day deliveries for when leaving home isn't an option. I thought it was so cute how they added this note of well wishes! Did I mention the delivery was free?? 10/10 recommend
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February 2023 by Christina Cruz
Hollywood Feed Ballantyne has the best customer service. I was out of town due to the midwest storms and my dog-sitter ran out of food-luckily Hollywood Feed came to the rescue and delivered the dog food. They Rock!
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January 2023 by Tim N.
Exceptionally good customer service. Helpful employees. And, we love the same day delivery service!
