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February 2024 by Alex Tucker
Very professional. Didn't get the work done because the insurance co. totaled out the car but Hendrick was way more helpful and on the ball than the insurance company.
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January 2024 by Peter Rizzo
Very disappointing to say the least. The lack of communication was staggering. The shop broke three promises for delivery of the vehicle. They don't understand when you promise something, people schedule their lives around that date. Never felt at all like anyone cared until I made fifteen phone calls to five different people all of most were never returned. There were times that I had doubts they knew where my car was when I asked. I would have thought more for a place that had Hendricks' name on it.
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January 2024 by Lindsay Tingley
Jerry at Hendrick Collision, as well as the rest of the team, provided great service and kept me well-informed on the progress in repairing my Porsche Cayenne after I was side swiped and needed a door replaced and damage on the rear door panel repaired. They did great work and made sure it looked as good as new. I was very happy with the service provided.
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January 2024 by Dilan Medina
If your vehicle is in a wreck and want it to look better than factory talk to Jerry G. Quick turnaround time and professional, he kept me inform every step of the way.
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January 2024 by Don Johnson
Great job of repairing a minor issue on my Corvette due to getting tapped in the rear. Damage was in the carbon fiber area and looks factory new
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January 2024 by Eugene St. Clair
I was an out of state client. Vehicle taken to collision center for direct repair from insurance. What a most pleasant experience from starts to finish. Jim Glover and Billica Prince in the Collision Center are Gems! Great people and service!
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January 2024 by louise goines
They was extremely courteous I enjoyed talking to them every time that I called them I did get my phone call back they let me know exactly what was going on with the repairs and I really appreciate it
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December 2023 by Cheryl Sherman
I highly recommend the folks at Hendrick Collision City Chevrolet. Everyone I have spoken to there has been very professional. Justin and his team have been great to work with.
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December 2023 by Jason Livingston
Awesome staff! Repaired my car like it was never wrecked. Much appreciated. If you need collision work done the right way, bring your vehicle here.
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December 2023 by JUAN ENRIQUE ESPINOSA VÁZQUEZ
Disappointing customer service experience. Despite scheduling an appointment weeks in advance for a specific service, I arrived to find the assigned person absent. After a prior call confirming my visit, I was asked to return on another day. This inconvenience was frustrating, and I won't be returning or recommending their services due to the time wasted
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December 2023 by Brett Armentrout
My Silverado repair looks great. Friendly staff.
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December 2023 by Juan E.
Disappointing customer service experience. Despite scheduling an appointment weeks in advance for a specific service, I arrived to find the assigned person absent. After a prior call confirming my visit, I was asked to return on another day. This inconvenience was frustrating, and I won't be returning or recommending their services due to the time wasted
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November 2023 by Justin Bowers
The staff here is extremely professional. Great quality work, and a staple in the Charlotte Metro area.
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November 2023 by Kayden
Justin helped me get my truck back in better condition than when I dropped it off. The whole experience was more than that expected. I will only recommend or come to this collision center. Thank you City Chevrolet.
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November 2023 by Erin Oliveira
After having work done on my car the manager Justin went above and beyond to assist with dealing with insurance coverage and make sure that the car was up to par. Great customer service and the car looks great!Service: Body & Trim
