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August 2024 by Pamela Hollars
I've been using the Arboretum location for a couple of years. I have been satisfied each time.
Stylist: Nina listens to how you'd like to have your hair styled. But she also offers her professional opinion, if you ask. I have never received a "bad" cut from Nina.
She also recommends product that she believes would treat your hair better than anything offered by department stores. There is no pressure to purchase extra product, but the professional advice is there if you want it and it's based on your hair type, so that what's recommended will work best for you.
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August 2024 by Charlie Pollock
Barber spoke very poor English. I tried to explain how to cut my hair. She kept saying she understood and would do it the way my file said. She kept cutting and I told her she taking too much hair off on my right front. She kept saying she would fix it. I told 3-4 times to stop. She kept insisting. I finally told her to stop and I got out of the chair. The barber who normally cuts my hair ( she was in back room when I arrived) took over. Tried to fix it but while better I will have to live with a lopsided haircut for several weeks.
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June 2024 by Austin Williams
Haircut took 35+ minutes. A lot of long hairs were left. Haircut was uneven. To receive a refund or credit I was told to come back in to discuss. Lesson learned... All great clips are not the same.
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May 2024 by Joann Hefner
Tim gave me the perfect style! I get so many compliments on my hair!
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May 2024 by Joel Lovett
Jimmy and his staff are among some of the most professional hairstylists i have dealt with.
Great exprience i love my haircut and i will be going back.
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March 2024 by CoffeeBeforeMascara
Jackie got my fade done great! I was very happy with my hair when she finished. Great communication
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February 2024 by Blue Lilly
Best great clips in the city great customer service an friendly smiles
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February 2024 by Alex Delapena
I went got a hair cut and said not to much on top and cut the sides a bit she put the sides 1 and the top like a snail mohok
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January 2024 by NAZAR KANAAN
The worst customer service, Jimmy is so rude.
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November 2023 by Syed Ali
Got the service from jim and he over cut my left eye brow, stay away ?
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November 2023 by Eric Dibble
Nina is awesome. I follow her from shop to shopI am glad she is back at the arboretum charlotte 28277.
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November 2023 by Jack Stefanac
Made the mistake of going to a different location before coming here to have it fixed, Shannon turned a mistake into the best cut I’ve had. Thanks Shannon!
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November 2023 by Michelle Steffen
Glenda is the Best! This girl understands how to texture and bring thick hair down! If you have thick hair you understand! Many Thanks to my new Hairdresser.✂️
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November 2023 by william crawford
Usually good service here. But the last 2 times the estimated wait time has been waaaaaay off. I get it that it is an estimate. But the last times I have been arriving 15-20 mins after the app said. I still had to wait 20 more mins. Hard to understand how it can give a 13 minute estimate at check in and it take 45+. Their stylists are friendly and give pretty good cuts
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October 2023 by Tom Henderson
The two stylists in the store at the time of my visit were pleasant, the store looked clean, etc. I was seated promptly. No problems there.I answered the stylist's questions about the type of haircut I wanted. No, I didn't want a buzz cut; rather, I just wanted a #1 guard around my outline, #6 on top, and a normal transition between. That's not what I got. I immediately noticed a huge clump of hair on the cape, followed by more and more clumps. At that point, it didn't really matter what I wanted since she was already cutting the sides of my head much, much shorter than what we had just talked about.The result of my haircut makes it the #1 worst haircut I've ever gotten in my life. I will not be returning.Service: Haircut
