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January 2024 by Ed McDonald
The Greasy Axle has become my preferred oil change place. I'm in and out quickly with great service.
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January 2024 by Joanna Jessup
These guys are the best in the business. Courteous, honest and caring. I won't trust anyone else.
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July 2023 by Andy Burge
John (assume the owner) is disrespectful to women and makes things a pain when you have to do an insurance claim for repairs. I doubt you’d be happy if someone treated your daughters (if you had them) the way you treat customers. A shame.
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July 2023 by Samantha M.
Do NOT come here if you plan to do repairs using insurance coverage. They will hold onto your state license plate (which is against the law and a misdemeanor) not fully fix the damages but give people a hard time with a shit attitude after being in an accident. I get you want to be paid but maybe consider a different line of work where you don't have customers because clearly you are lacking in people skills John. And or don't accept payments through insurance providers, because as you should know the mailing of payment doesn't happen overnight especially on a damn holiday.
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July 2023 by Sarah L.
If I could give this place negative stars, I would!!!!If you are considering getting any service done at this place, DONT!!The customer service at this place is DISGUSTING.The owner is absolutely rude and horrid.The workers are alright though.My best friend was in an accident and went through her insurance to file a claim and have her repairs taken care of here.The manager John was an absolute dick the entire experience. He has a piss poor attitude and then tried withholding my best friends car even AFTER the insurance mailed him his check.She was basically punished for simply being in an accident. All because he was scared that he wouldnt get paid.Once he got the check he said she could get her car... HER LICENSE PLATE WAS TAKEN OFF(WHICH IS ILLEGAL BTW) He stole her license plate off and never said anything about it until she kept calling to try and get it back.Not to mention, the place smelled like a damn ashtray from 1999. DO NOT COME HERE
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June 2023 by Who Else Wants Beef
It was good, great service, friendly and get done at good timing.
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May 2023 by David Gary
I had the best experience. Needed passenger side CV axle replaced in my Lexus Hybrid. They were very friendly, and timely, and informative. I would recommend getting a quote from them before visiting elsewhere. I will definitely return for new brakes very soon.Service: Steering & suspension repair
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March 2023 by ladylsc Love
Very helpful everytime I visit them
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February 2023 by Nicholas Floyd
Rick did a great job servicing my wife's vehicle. He was efficient and had no surprises. Will be back again soon for more maintenance.
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January 2023 by Armando Santa Cruz
Nice staff works well with people and services
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October 2022 by Nikole E.
It seems that the Greasy Axle must have an abundance of quality customers, because they very clearly did not care about earning my business in the future. I arrived at 8am (when they open), was the first in line, and was told it would take an hour to change my brake pads and rotors. After two hours had passed, I was told only one rotor had been replaced. When I questioned the timing, the man aggressively told me he could put the old parts back and I could leave. Absurd customer service.
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October 2022 by Jerry Canizares
Never any doubt since we first started using their services. Great workmanship fair prices prompt and courteous service, never trying to sell you a service not needed. I highly recommend them.
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October 2022 by Cr Rich
New to the area. Picked this place based on google reviews. Well I think I found a mechanic that I can trust. Being a woman im always afraid that ill be taken advantage of when I take my car in for repairs. This was not the case today. I needed my brakes looked at; they were squeaking. i was given an honest and thorough check and ultimately didn’t need any work done. This will ABSOLUTELY be my go to if i ever have car trouble. And the gentleman I dealt with (idk his name, he has locs) was very polite and respectful and thorough in explaining what he did and what he saw.Service: Brakes
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October 2022 by HOME OF THE 90S
Best oil changes in Charlotte! Rick went above and beyond!
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September 2022 by Dice Seven
I've gone here for years for my oil changes and always have liked this business they have been around for sometime and treat you great check them outServices: Oil change
