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April 2024 by Meagan McHowell
Went into this location with the sole purpose of getting a dresser, due to a housefire less than a month ago, we lost everything. After speaking with the manager, I asked if they could lower the price on a dresser, because they were asking entirely too much for a used dresser. I had been searching for one that I could afford right now due to the situation we are in, yet, according to the manager, they are not allowed to lower the prices, even though they get the stuff for free, simply because they have to make a profit. They are not in this business to help their community. They just are greedy and want $$$. Never once did I ask for free, but could have gotten it a little cheaper that what they were asking for it, considering it’s used, dented, scratched up and parts are broken on it. SMH. Poor customer service and treatment. Definitely don’t care about their customers.
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March 2024 by Angele Furr
The staff at this location are RUDE!!! They are loud and impatient, they refuse to help and speak to customers with the worst attitude! They block the aisles while "working" and roll their eyes at you if you dare to speak to them. Do better, Goodwill!!
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February 2024 by Psychemelic
I purchased a nice trunk there.
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January 2024 by Teresa Ferrell
I want to thank everyone that donated their holiday items at the Balantyne Goodwill off Lancaster highway. It was a wonderful sight to see how goodwill employees displayed your trees, center pieces, pillows, wreaths cones, table settings,bells, ribbons, wrapping papers, candle holders, candles,trees decorations, and tree topping. Every employee was always willing and ready to work hard for the holiday keeping the shelves fully stocked . ThankYou Goodwill for helping me be able to have an amazing holiday display. Can't wait to see what’s on your shelves for 2024 .See ya next year ❤️
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December 2023 by Joetta T.
Clothing here is always good. I love thrifting. I do like the work outfits, etc. sweaters and belts.
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September 2023 by little gwen
there needs to be a name change…“Goodwill” does not fit. today i saw a wooden vase priced at $14.99. on the bottom was the original sticker from Ross with an $8 price tag. i asked the young man that worked there how they determine the prices and he said “if it looks nice it’s a higher price.” say what? y’all have lost your minds Goodwill. this is just plain greed. i will never ever again donate to your scam
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August 2023 by Kim Taylor
Here's the thing.... I find some awesome things, but your prices have gotten RIDICULOUS! Some of the things I put back knowing I can get it CHEAPER elsewhere for NEW! What happened to those that donated got a 25% DISCOUNT!? Your making a HUGE PROFIT off of what we DONATED so WHY can't we have a percentage off? That's only FAIR! For a place that's supposed to be a non profit agency, you sure do pull a lot in to fill those deep pockets. ? Isn't this place supposed to HELP PEOPLE? Not rip them off?
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August 2023 by Ben Kubicina
Love it, it brings me joy to know that people that are in need get stuff that they need
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August 2023 by Truth Speaker
Here's the thing.... I find some awesome things, but your prices have gotten RIDICULOUS! Some of the things I put back knowing I can get it CHEAPER elsewhere for NEW! What happened to those that donated got a 25% DISCOUNT!? Your making a HUGE PROFIT off of what we DONATED so WHY can't we have a percentage off? That's only FAIR! For a place that's supposed to be a non profit agency, you sure do pull a lot in to fill those deep pockets. ? Isn't this place supposed to HELP PEOPLE? Not rip them off?
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June 2023 by las 3 hermanas Rojas
The woman was bad with the face 1 star!
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June 2023 by Valerie Agyemang
Not as good a selection as i had hoped for
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May 2023 by Fallon Sparx
Great store and excellent employees. They put out the brand new clothes with tags on Saturday morning. Awesome items for a great price.
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May 2023 by Vicky F.
Ridiculous prices!!!! Sometimes items are priced higher than what they were originally l
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February 2023 by Rod C
Very narrow aisles. Clothes racks very close together with room for 1 shopper.
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January 2023 by Joel Blady
They have a varied assortment of new and gently pre-owned items. Some really cool stuff!
