Goodwill - Steele Creek sells gently used merchandise to help people launch new careers. The store has some good things, with items like cheap suspenders, ties, shirts, and pants of every color, where you can get something together if you lower your standards. However, reviews note significant issues. Everything is often misplaced, and the store may not honor prices. The return process is difficult, with refusals if an item doesn't match the receipt. Operational problems are common, with frequently only one register open, causing long waits as everything stops for a manager. The staff can be bleary-eyed but helpful, though management is described as extremely rude and condescending to employees. The store often has a funky smell, strongly of disinfectant, which bothers some customers.
Really clean and friendly store. $5 sweaters and they were all in really good condition...no dressing rooms. Has a tjmaxx in walking distance, same plaza
October 2025
good prices but employees need to be friendlier. cashier just snatched my items and rang me up. i said thank you twice and she didn’t say a word. looked like she didn’t even want to be there. the least you can do is acknowledge your customers.
August 2025
I enjoy coming here each and every time I come to visit from Rochester NY, I enjoy the politeness, the friendly people, and the variety of shoes and clothing. The smiles keeps me coming back every time.
