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April 2024 by Amiee Barker
This is the worst goodwill in Charlotte. The manager Carla Pitts is completely incompetent and rude. Carla knowingly lets the employees she likes, steal. The general manager Colleen Rizzo who hired her is even worse, and knows she does that. They mistreat ALL the employees. The entire corporate office works together to cover for bad the employees and each other. It is pointless to complain. The store itself is disgusting as well. The drive thru was full of actual trash and furniture. The racks holding the clothes that weren’t lying all over the floor were leaning about to fall over. The shoe bench to try on shoes was broken. What was available to shop was a mess. There was ONE employee working and she was stuck at the register helping the 10 deep line with no help. This was a Saturday and it was super busy!
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March 2024 by Randy Costner
Meh…
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January 2024 by Patrice Brown
Love the variety and location..
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January 2024 by Regis Miles LLC
I purchased over 100 dollars in items and checked with three different employees to make sure I was able to return the items. Each employee told me I had 30 days to return my items to get a full refund. I went back in three days later and they gave me store credit instead of a refund, and told me they NEVER do refunds.
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September 2023 by Keith Runge
Stay away if you have any sensitivity to sound, the HVAC system will give you a splitting headache
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June 2023 by Julia Mitchell
Has clothes well organized.
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June 2023 by Gerald Mcgee Sr
Good place to shop
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June 2023 by MikeKrysta1
Not too busy 10a.m Tuesday morning
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June 2023 by Teresa Rivera
No Good customer service and no bags
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March 2023 by Chantel Baxter
Goodwill done lost their minds with the pricing lately. I saw several items, new and used, marked higher than their original cost . Ridiculous.
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February 2023 by Jamie Eesex
The mark up on these items are starting to get ridiculous! staff can be rude at times. And they will price things one price one day, and another, another day. Kind of disappointed. Never have I seen a goodwill so greedy.
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February 2023 by Demetrius Chisolm
The store was very well organized. The staff was friendly. And great finds
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February 2023 by Robert Elliott
Not a large Goodwill. Seemed clean . Decent selection.
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February 2023 by Zachary Shaffner
Pretty alright Goodwill. It seems like there is a lot of turnover of the books, DVDs, and clothing so if you revisit you're not just seeing the same stuff again and again. They did get rid of the fitting room which isn't good though.
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February 2023 by Florie Leonard
I went to this goodwill and they had a hand held cordless vacuum cleaner used and donated that cost them nothing and with no charger to charge the darn thing and they were asking $29.00… seriously !!!! I looked it up on line and target, Walmart and the main website for that vacuum they had it for $24.99.. this is ridiculous!! Also they had put so many stickers of the price on all the items.. I will not shop here ever again.!!!
