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June 2024 by Sara Cassidy
The cashier job description should include gently folding all clothes especially since they stopped giving bags to customers.
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May 2024 by Melissa Klinkster
Whoever prices the stuff here is ridiculous. I found a used basket from dollar tree priced at $3. I just went to dollar tree and purchased it new for $1. I never have luck at this location with clothes or stufg
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May 2024 by Tommy Taylor
Not in this area often but always visit. Won't pay $5 for a used T-shirt, too much
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May 2024 by Victoria E.
Great place also stop in when I visit. All the womens clothes are pretty much 5 dollars, 6 for jeans. It's color coded. I've had no problems with the staff. But it's usually busy and hard to find a cart! I'm kinda bummed there are no dressing rooms available!
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April 2024 by Elizabeth Schmid
I was doing a drop off on foot and was told I had to stand in line behind 10 vehicles. No common sense and no help.
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April 2024 by Brenda Jandebeur
Beware of this GW. I was going to purchase Soma brand cool nights long sleeve shirt pjs and manager insisted it was a blouse. I pulled up the Soma website on my cell to show it was nightwear and he still insisted it was a blouse, not nightwear. They are all about the money. I wasn't going to pay blouse prices for nightwear.
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April 2024 by Howard Coston
Great donated products for sale .
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April 2024 by C D
I'm done with goodwill and no dressing room. I don't have time to waste on returns. Wonder how much money they lose every year because they don't have dressing rooms? "Team safety" is an empty excuse. Are all businesses unsafe that have dressing rooms? How about shorter doors where you can see feet? Baloney.
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April 2024 by i0 n
no fitting room and no bags. many customers shop.They do have good quality belts for $1.99. Only problem I had the cashier charge me $6.99 for pair of slacks instead of $4.99 they are place in the slacks section not jeans. They always have new with tag clothing sometimes
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February 2024 by S Gray-McMannen
I went to this location to look for a used desk. I had been here once before. I thought I would check out the shoes. For some reason, people were gathered while the shoe girl put out new shoes. Just thinking they are waiting for something...never saw this elsewhere or other GW's. Then the shoe girl chews me out, and yells for me to get out of the shoe area until the new shoes are out. I am taken back and ask why... but feeling a way about the disrespect. She says you can't be here. I tell her that could talk a little nicer to people. She laughs. Again, having visited other GW's in the past and never hearing of this, and not seeing any signs, I just stepped away from her to stop the unwanted scene she was causing. Another worker yells at me too but more anxiously. I am like what is going on? I step further away and discuss the dialogue "with another customer" that was also appalled at the workers reactions to a customer. We said they were acting crazy. Then the first girl dramatically drops her shoes and marches off. Then out of nowhere a "manager" tells me to leave the store. I ask why of course as I am VERY confused. I feel threatened at this point and not wanting to move. He never explains why and then calls the police. Like really. I felt that he was showing off and being ridiculous for no reason. I was not speaking to any of the workers and neither was the other customer. I tell the cop and he suggests that I call the corporate office when I passed him as I was leaving. I did not see a desk so was leaving... DO not go to this location. Another store told me that with all the poor management(my words)....fist fights happen there and it has a long negative history per reviews on YELP, here, and BBB. Stay away from these dangerous people. There are others near by and they are quite pleasant.
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January 2024 by K H
My elderly mother drove to drop off donations. Donation employees would help her unload. Terrible customer service.
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January 2024 by Riley Palmer
I just left from this location. The supervisor tried to price gauge me because I questioned why this store has different prices than the others on pillows. There is normally a set price for all of them which is why they never have tags. She randomly upped the price from what the cashier was charging me, obviously to abuse her power as manager and make a point. I talked to the store manager, Marcus, who was unpleasant. He eventually gave them to me at the initial price as the cashier.
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January 2024 by Iva R
Price gauges.
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January 2024 by Hailey McMannen
Experienced an upsetting encounter today, management and staff at this location has some of the worst customer service I’ve ever seen. Extremely unprofessional with very hot-headed workers. If you don’t want the police called on you for browsing the shoe section, take your business somewhere else, seriously.
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January 2024 by Rachael Scoggins
Needed a pair of black pants for a job. This place who's always saying how they help the less fortunate with our donations refused to let me donate clothes to pay for a pair. They also refused to let me use a gift card because it wasn't purchased at that location, and refused an exchange of an item bought from goodwill with tags still in tact and attached. Goodwill has NO good will and is making hard hearted people rich from donated goods. I have chosen other second hand stores and this manager was bothered by me bothering him and is nowhere near what this store claims.
