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February 2024 by Marie Young
Absolutely love. Would recommendThey are the nicest people I’ve met. Thank you so much Ken for getting our truck back going
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November 2023 by Robin Andino
I dropped off my box truck to get worked on back in August and was told that it was gonna take some time because they were shorthanded. I informed them that I had taken it to another mechanic, and they told me the only other option was replacing the engine. The representative informed me the diagnostic fee was going to be $150 and I agreed as long as she informed me any other charges before they were done for my approval. She confirmed she would reach out to me as soon as the representative was going to diagnose the truck.A couple of months past and I am randomly contacting them to see of an update on the diagnostic and every time I get told he will work on it and reach back out to me. I called out last week to see if they had worked on it, and the rep told me the person who was going to diagnose it was going to give me a call later that week, I received a call from a gentleman and he stated that the motor was needed will need to be replaced and it will cost me upwards of $24,000 to replace it. I decline and tell them I would be picking up the truck.I arrive today and there are two gentlemen at the office, one of them states that he will attend me as soon as he finishes up with the customer ahead of me. The other gentleman (Max)seems to be the owner because he is being brought some issues about billing from the attendant which seem to have him bothered. The attendant walks into the shop area and I asked max if he could help me. This man proceeds to be sarcastic asking me who I am and what I’m doing there, I explain to him that I’m there to pick up my truck and I was supposed to be diagnosed an issue. He goes into the shop and speaks to the attendant and comes back, looking at me dumbfounded. The attendant comes back into the office and I proceeded to give him my information. He informed me that the cost would be $300 which is a diagnostic fee and the cost to place the machine to read the errors.I informed him that the original attendant told me it was going to be $150. The owner asked the attendant who wrote the ticket the day when I dropped off the truck. The attendant stated it was Angela, Max stated that Angela would never give that price and I was making up a number. Max proceeded to tell me to pay the money that was owed and leave. I tell him that he should not be treating a customers in that manner, that there was no reason for him to be angry. He proceeds to tell me that if I leave the car he was going to charge $25 each day he decided to sell the truck. I cussed him out. I decides to pay and get out of there as soon as possible.The attendant apologies for the owner, I let him know that I understood and I felt sorry for him having to deal with an owner like that. I don’t know how this guy is still in business or has any employees.
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July 2023 by J. Patrick Connelly
Stay away!!!!!!!Please read reviews from others as well!!!!I should have learned from prior experiences with this business.. I brought a truck to have the front brakes replaced and was informed they could get it done same day.. didn’t hear anything or get a response for one week after dropping off. Finally spoke with Angela who informed me they are down on mechanics and have not had a chance to do anything with the truck. I stated that I would come pickup the truck and do the work myself. Picked up brake pads and rotors. When I arrived to get the vehicle I was told I would not be able to take it until paying a $280 fee for inspecting the vehicle.. i understand paying for someone’s time when doing vehicle diagnostics but be very careful working with this place and their slight of hand. Paid $280 for them to tell me I need new brakes on the truck I brought in for new brakes.. take your business to Stewart at Southern Trucking.
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May 2023 by Nebhak k
These people are an organized criminals, they should not even run a business. they are the most dishonest people. I took my RV for an inspection. I have checked everything before I went there. after they inspected and they couldn't find anything wrong. the mechanic came and told me that my blinker doesn't work and they would have to order a part that cost almost $500. I advised him I already checked the blinker was working perfectly just before they put in their Garage. after an hour argue back and forth and treating them that I would call a police and file a report. The owner then went inside and told him to undo what ever he did. I then realized how many people these people ripped off. so many people have been billed thousands of dollars for something that could be fixed few hundreds. if I would have seen these reviews before I would never taken my RV there. they need to be reported for better business bureau for conducting scams. with all these bad reviws and horror storiest. I don't know how they keep running their business. DO NOT GO THERE unless you're a mechanic and you know exactly what need done, and you absultly don't have any choice. ....Service: Auto engine diagnostic
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February 2023 by Micheal Watson
This place is a rip-off. Took my vehicle to have some repairs done with no Issues until they worked on it. Was charged $3200.00 and vehicle is in worst condition than it was before. Would not recommend them to anyone else.
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September 2022 by Rodney Roden
Angela was awesome. Came in with an emergency, and they were as welcoming and reassuring.
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June 2022 by maurio kinard
Took a week to return our truck and then over charged us, they staff quit on them an they didn’t tell us they would be behind until we got over concerned I wouldn’t recommend this to no one the workers say they over worked smh no wonder he over charged us cause he can’t afford to pay his worker’s…Services: Air conditioning
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May 2022 by Countryman Livery
Great customer service. They do good work.
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March 2022 by Nyeeshar
I went for an inspection, the guy lied and said I needed 3 tires only needed 1. After getting tires and returning for inspection, I was getting quote for them to put headlights in, the guy said I was wasting time because I wanted a quote.
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December 2021 by Randy Johnson
Really good mechanics, just to slow.
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November 2021 by brian inman
I had a very challenging air leak problem on an older truck with nearly 900,000 miles of abuse on it from a previous owner.Tom, the service manager took a personal interest in correcting the multiple problems and was not satisfied until he could confidently put me back in service.I have never had a better experience in over 20 years of trucking. He even called me the next day to make sure I was alright.If anyone is in or around the Charlotte area and has truck issues don’t even consider going anywhere else. It’s the kind of place where the owner opens up in the morning and says, “Make yourself at home, there’s coffee in the back.”
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November 2021 by gustavo hernandez
Very professional people and fast service
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July 2021 by Matthew S.
Go anywhere else… the only place I’ve been that added things to be safe and still broke down 2 hours after getting my vehicle back
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May 2021 by Annie Fields
Good spot to buy truck parts and for repairs
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April 2021 by Ian Hamm
Did excellent work on my truck I'm very satisfied.
