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April 2024 by Charles E.
This is a very well-run Enterprise location. I needed to rent a car for two days at the last minute. I showed up at this location and was in and out in under 15 minutes ,in a great car at a good price. Decent range of cars to choose from. Quick and easy, no surprise charges.
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February 2024 by Fitum Tesfagabir
No one answered the phone waiting 1-2hr
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February 2024 by Jennifer James
I can’t tell you how grateful I am to the staff at Enterprise. I was in an accident last week, and the rep who helped me was able to get me an appointment and get me in a car in very little time. The customer service I received was phenomenal, and I am so thankful for the amazing support throughout the entire process.
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February 2024 by Matt Norem
Very helpful folks. Transaction went rather quickly. This was our 2nd time with these folks, and keeping future in mind.
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February 2024 by Carmen
Friendly staff. Great expedited service.
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February 2024 by Miss May
Always friendly and prompt. They pick me up from my house themselves which is a great help !!
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February 2024 by Destiny Foxx
Our rental is disgusting. Used tooth picks in the back floor board and literal chicken bones. My 4 year old almost picked them both up. I can’t believe we are stuck with this dirty truck until our car is repaired. Also can’t believe we are paying so much money to drive a dirty Tacoma.
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February 2024 by Orlando Gutierrez
Booked a car rental a month in advance flying from Denver into Charlotte North Carolina. The day before my reservation they gave me a call to confirm, I missed the call and called them back immediately. My call was picked up by a “spam” center so they say at the desk. When I get to the office to get my car they tell me that I need a major credit card and can’t use my debit card since I’m out of state. Then I was informed i had to get another Uber to the airport and get a rental from them. They really need to state their policies online for people who aren’t aware so we can make our adjustments before hand. They did manage to get me a ride to the airport none the less so I thank them for that
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February 2024 by Mark G
Good experience with this enterprise would use again.
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February 2024 by Skarlet Villegas
First of all, I was very pleased with the car I got. It was in great condition, newer model, I definitely miss driving it. Now, the customer service, top notch. I can't say enough great things about everyone there. They always greeted me with a smile, answered all my questions, and made the , otherwise very stressful process, go smoothly. Christian was the one who helped me choose the car and received my car when it was time to turn it in. He was very kind and a pleasure to work with.If I ever need a rental again I will make sure I go to this office. I recommend them 100%.
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January 2024 by Celeste Rainey
Everyone was great!
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January 2024 by B J.A
Me and my daughter got the best experience ever at any rent a car company from Carter Wickey Enterprise Manager at 6541E independence in Charlotte NC, very professional, great group of guys. Thank you .
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January 2024 by Christian Smith
Will and Chris made sure that I was good and that everything was working right for the rental. Great business and even greater people.
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November 2023 by Ashley Greene
All around amazing experience. The gentleman that helped me with my reservation was so helpful in explaining the different things about the van I rented including how to stow the seats. He also did the walk around with me and explained the parts of the contract regarding if scratches or such were to happen. Excellent straight shooter and made things very clear.I felt they really went above and beyond. Thank you for the wonderful service and great rental.
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November 2023 by Jadon Pemberton
Tyshique was great and went out of his way to help me, this review doesn’t reflect his service. I have wasted hours of my day attempting to get a vehicle swap, and only being told once I drove 30 minutes that they were unable to help me. I have also stayed on hold with them for over an hour at a time.
