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February 2024 by Sabron Elliott
Kyla&tavion are the best I was having a rough day and they help me so fast n quick I will always come to this enterprise
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January 2024 by Larissa La
The employees were very friendly and attentive in making sure that all customers were being serviced. It says a lot since this location is high volume.
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January 2024 by Thomas Linzi
I was really impressed by how easy Enterprise made everything. My car was getting repairs at the body shop, they picked me up, and got me in a car really fast. Then when my car was fixed, I was able to leave the rental with Caliber and just go. A lot of companies seem to be making things harder lately, it's nice when one is making things easier.
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January 2024 by A B
The team at this location is one of the best in customer service. They are very professional and nice. My husband and I were dropped by their courtesy driver who was very nice while our car was getting repaired at Caliber Collision. Once we arrived at the location, we were greeted with smile by all the team. It was a great feeling. They took good care of us and we were given the option to choose the car we like. After returning the car in two weeks, Johvie called us to see if everything went well.I really recommend them. Even though they are not closer to my house, I would rather go to them instead of having a bad service like I had at another location which is in my neighborhood.They make you feel special at this location. Thanks so much guys.
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January 2024 by Ronnie Chavez
Always happy with the great service.
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January 2024 by Stevie Simon
Great customer service!
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January 2024 by Autumn Osler
Justin was amazing! He got us in a rental extremely quickly. Very friendly place. I definitely recommend this place. Thank you Justin!
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December 2023 by George Martinez
Do not rent from this place!!! The employees at the 5100 E Independence location are all abhorrent. Lynn and Justin are the absolute worst. The place reeks of marijuana and there aren't any vehicles available to rent. Lynn is incompetent at doing her job and just overall nasty!!! Justin is no better.
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November 2023 by Giovanna Braund
One of the best rental car experiences I have ever had. Mr. Daniels was assisting my husband and me and he was so helpful and kind. I even saw him in the back washing the car by hand before getting it to me. He works hard, is a great example of a person who understands customer service, and they are lucky to have him working there.
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November 2023 by Sveta Maydanyuk
This is by far one of the best enterprise locations! They have a great selection of cars and are very accommodating!! I have rented there for a handful of times now and the staff is always pleasant and friendly!
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October 2023 by Priscilla Russo
Great customer service! Service representatives worked with me on the car selection to make sure I was happy with what I got. I will use Enterprise again if I need a rental car.
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September 2023 by Nicole Rorie
Quality clean cars available. I was able to secure a last minute rental at a competitive price. While they were busy upon arrival, they were super attentive and gave each customer quality service. Return was easy and quick. Thanks For the great service !
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September 2023 by K Gantt
Enterprise provided great service during the time that my car was being repaired as a result of an accident. The staff are very nice and helpful especially when I had to extend beyond the insurance coverage. Their shuttle driver was very nice that picked me up from the collision center. Suggestion: This location is very busy and it would be helpful if they had more staff
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August 2023 by Kelton C.
I was in a car accident and enterprise was who I was setup with to get my rental. When I get there all the cars they had on the lot were an extra amount that I had to pay out of pocket that the party who was responsible for my accident couldn't cover. There was a lady that got me into a pickup truck and as we walked around for a damage check I pointed to the rear of the truck and said is this normal, she said yes. Proceeded to keep looking at the truck and there were no other damages. When I returned the truck a few days later a different guy looked at the truck and asked me did I get into an accident? I said no, he then stated there was no damage on that truck recorded. I said that damage been there when I got it and pointed it out to the lady. He said there's nun he could do, that the damage wasn't reported from before. I received a bill of over $2000 saying im responsible for paying something I DIDNT DO! They also gave me a truck WITH NO GAS IN IT AND IT SMELLED OF CIGARETTES! I will not be paying $2000 for a truck I didn't damage and for horrible service. There's no way you missed that damage prior to me picking up the car and me bringing it back days later. I felt set up and will not be paying that fee or returning to this enterprise.
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August 2023 by Candace Harrington
No big issues with the employees, but the website is confusing. I reserved a compact online, get there and im charged for an intermediate car. No explanation was given and I haven’t been in contact with anyone from the store.
