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July 2024 by Devendra Shah
David was very helpful, knowlegable, explained things in details that help me to select the carpet I needed for staircase. Person who came for installation was also good
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June 2024 by Prem Rajani
Had Empire install carpeting for us. David and his team was very professional snd knowledgeable. The installation team was excellent and efficient and did a good job handling large pieces of furniture
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June 2024 by Jordan Steady
Randy went out of his way to accommodate our unique needs for our senior dog. Even though it was something he didn’t have to do he was more than willing to help us out and we are so appreciative of him. Randy was a pleasure to work with!
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May 2024 by Nancy Warnement
I have worked with Empire Carpet One Floor and Home several times in the past 20 years. I continue to go back for many reasons. The salespeople are very helpful and knowledgeable. Prices are more than fair and the quality of what I’ve purchased has been great. They deliver on installation and service in a professional way. I highly recommend this carpet store! Nancy Warnement
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April 2024 by Leslie Ash
I’m thrilled with my new flooring and window coverings! Thank you David, Randy, Dennis, Tim, Seth, & Jose. These guys are the best!!!
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February 2024 by Laurie La Duke
I can't thank Randy and his team enough. I was suppose to have a floor installed by another company and on the day of installation they told me the floor was back ordered by 2 months. You can imagine what a disaster that was. I went into the Carpet One showroom and Randy helped me find a floor I loved and came right to my house with me to take measurements. He called immediately to make sure the floor was in stock and ordered it right away. The floors came in right on time and were installed right away. The installers were professional and great. Randy or his partner Dennis came by each day to make sure everything was going OK. They even installed a new toilet I had because they said no problem.
I can't thank them enough for all they did for me. Will be going back to get carpet.
Also the selection of all types of flooring at their showroom is amazing.
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February 2024 by Joyce Robinette
Randy Chiefer was so easy to work with and so knowledgeable about his products. He matched my flooring so it blended beautifully with my other room. He gave me a beautiful product for a great price. I also purchased carpeting for my basement area and again I couldn’t have been happier with the results he and Dennis Cyr provided.
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January 2024 by Mark McDonald
Tim was great to work with. Fare price.
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October 2023 by Robert Richardson
We met with David Johnson and he was very helpful in finding the carpet we wanted. He gave us a fair price and promised a very professional installation, which we got on the date it was scheduled. We couldn't be happier with how this all worked out!
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October 2023 by Otacilio De Souza
Great selection of flooringProfessionals with knowledge and experience
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September 2023 by Stan Smith
BUYER BEWARE!
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September 2023 by dre white
Fast friendly and done
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August 2023 by Lis Doggett
I had an excellent experience with Empire! I went in needing carpet for multiple rooms in my house. Dave helped me out quickly and gave me great advice about what would be best for my budget. He even called ahead while I was there to make sure there would be no predictable shipping delays because I needed to stick to my timeline. We got on the schedule within two weeks, the crew that came was also incredibly friendly, knowledgeable, and helped answer my questions. Even the billing call was pleasant! The carpet looks amazing and this company was excellent to work with.Looking forward to using them again.
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August 2023 by Jim Watkins
We had a great experience. Very knowledgeable and helped us pick out the right carpet for us. Every step from sales to installation was handled with professionalism you rarely see anymore. Love the new carpet and the way it looks in our house.
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July 2023 by seedafuture
We could not be happier with our new carpet from Empire Carpet One in Charlotte NC. What makes us happy is the professional service we received from Tim. He got us the best carpet at a reasonable and put it down on time just as we expected. No delays and professional installation. It looks great and we will be back very soon for more great products and great service. Thank you Tim
