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September 2024 by MEGAN OBRIEN
Lee did an amazing job with my massage!
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September 2024 by Jihan Mohamed
Truly a great manager and very understanding ! 10/10 experiance . Very quick to respond to any concerns and question . ?✨?
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September 2024 by Wanda Pendergrass
The staff was very warm and welcoming! My therapist was ready so there was no waiting. My service with Marissa was excellent, so much so that I will go on a regular basis.
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August 2024 by Candice Sliva
My therapist Damian was AMAZING!!! He took the time prior to the massage to ask what I wanted during my massage; I asked him if he would be willing to use castor oil that I had brought with me and he kindly accommodated my request. He asked several times during my massage if the pressure was good or if I needed more or less. He focused on only the areas I had requested and gave appropriate time to each area based on the issues I shared with him prior to the massage. I went with a friend for the massage, and unfortunately her therapist was not as accommodating as Damian was, so I feel extremely lucky that I got Damian. Please let your therapists know how important it is to ask the client what they want/need from their massage and to check the pressure level during the massage. The Managers need to know what an Excellent employee they have in Damian.
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August 2024 by Sara M
I went for a prenatal massage on 5/25. The massage therapist asked if I had any concerns, I told her my knees, and I did not want to lay on my back as that is not recommended for a long period of time while pregnant. She then replied “I’ve had 3 babies, I’ve been pregnant 3 times you can absolutely lay on your back it’s fine.” I told her it compresses the Vena Cava, she said I would know I’ve had 3 babies you just cannot lay on your stomach. She explicitly asked what my concerns were, I expressed them (which many, if not all OBGYN’s recommend not laying flat on your back for extended periods) and she was extremely dismissive. She mentioned her children are in their 20’s and 30’s so her pregnancies were decades ago. The way she disregarded my concerns made me extremely uncomfortable during the experience.
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July 2024 by Danielle Codere
Booking was extremely easy for the first time. I got a next-day massage with an elite specialist for TWO HOURS! I was thrilled because this session was an emergency. I got cupping & a deep tissue massage with Nick. He was extremely intuitive and made me feel very comfortable. He also is one of the few people to use the perfect amount of force throughout the whole thing. I'll be a return client for sure.
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June 2024 by Jo
Front desk personnel were super kind and accommodating. And the massage service, professional and top tier! On my list of “must return”.
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June 2024 by El Clarke
I received an amazing massage from Nicholas several months back. The best massage I've ever had by far! He took amazing care of me and was the reason I became a member!
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June 2024 by Ragan Harris
Everyone is spectacular
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May 2024 by Julie Graham
I have always received a thorough and professional massage. That's why I keep going back.
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May 2024 by Michelle Horton
Amazing staff ! Adria is awesome !!
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May 2024 by Jiamin Z.
I booked a 90 minute massage with a level 4 massage therapist recommend by one of the front desk lady. Unfortunately I didn't like the massage, I didn't feel much pressure and the way she does just not right (FYI I had at least one thousand messages in my life). So I stopped her within 7 minutes(on table time) and got up. I hated to do it because I was really looking forward to the massage and had to arrange babysit to make the time. I felt bad for the massage therapist, but I also don't want to be on table for another 80 minutes and not enjoy the massage. So I tried to work out with the front desk lady but she gave me such an attitude. She had a total different face compared to when I walked in the place. When she started to yell at me, I asked for the manager. The manager did not think the front desk lady did anything wrong. I'm not sure if they have a camera in the room but if they do, she should definitely go back to look at the footage.
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March 2024 by Jenna Zaghari
Unprofessional. I confirmed the text that id be there for the appointment and you guys allowed someone else to fill it. Horrible service.
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March 2024 by Jenna Z
Unprofessional. I confirmed the text that id be there for the appointment and you guys allowed someone else to fill it. Horrible service.
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January 2024 by Abby Draper
I was having some pain in between my shoulders (likely from sitting at a computer screen all day and the hustle of switching between video meetings!) so I called to see if they may be able to fit me in for a massage. The woman that I spoke to on the phone was able to find an hour with an elite masseuse for me later that evening. When I got there, the staff was so welcoming, friendly and accommodating -- understanding I was tired and sore. They answered my questions, told me a bit about Nicholas who would be taking care of me and were genuinely kind and gracious as I waited for my appointment. Nicholas himself was also incredible. He listened to what I was hoping to accomplish, and spent the next hour of our time together focused on what I had shared with him. I actually think I fell asleep I was so relaxed and comfortable. He brought me a glass of water, walked me to the front desk and wished me well before I left. I will absolutely be back and I appreciate the kindness during a busy season of work for me very much.
