Dillard's Inc., one of the nation's largest fashion retailers, offers a wide range of merchandise, including clothing, dresses, shoes, handbags, accessories, cosmetics, lingerie, and home selections. The Dillard's store at Northlake Mall in Charlotte, North Carolina, features a broad selection of products from both national and exclusive brand sources, such as UGG, Brahmin, Polo Ralph Lauren, Michael Kors, and Eileen Fisher. Customers have praised the store's quality merchandise and good prices, with one reviewer finding a discounted throw for their living room. The store's home department has also been mentioned as a highlight. While the women's department did not have what one customer was looking for, overall, the store is recommended for its good quality products. The Dillard's staff has been highlighted as a strength, with reviewers praising the exceptional customer service and knowledge of the sales associates. Specifically, Sandra from the fragrance department and Ross from the Estée Lauder counter have been singled out for their excellent service and professionalism. The store manager has also been commended for creating a welcoming and appreciated atmosphere for customers.
I just wanted you to know about a wonderful employee in the women's under garments! I was in the store on Saturday, October 22, 2022!! She was absolutely the best and so very helpful!! I enjoyed talking with her and having her help me with bra fittings. This was one of the best experiences I have had in a long while in... read full comment
March 2025
Dillards is nice they have employees around the store it has everything
August 2024
Excellent customer service!!! So friendly and helpful!
