Dillard's Inc. is a prominent fashion retailer known for its stylish clothing, shoes, handbags, and home goods. The Southpark Mall location in Charlotte, North Carolina, offers a diverse range of products from well-known brands like UGG, Michael Kors, and Eileen Fisher. Customers appreciate the friendly and professional staff, with particular praise for employees like Antoinette and Lina in the Junior and Misses departments, who make shopping enjoyable and stress-free, especially when searching for special items like prom gowns. The shoe department also receives positive feedback, especially regarding Mr. Marcus, who is noted for his helpfulness and attention to customers. While some shoppers noted price differences compared to other stores, the overall service experience remains a highlight. Dillard’s Southpark Mall is recognized for its exceptional selection, especially in party dresses, making it a top recommendation for events like prom and quinceañeras. Many customers commend the staff's kindness and efficiency, particularly Ms. Deborah, who is celebrated for her outstanding customer service. Overall, Dillard's aims to provide a pleasant shopping experience with a wide variety of quality merchandise.
Unlike Dillard's at Carolina Place Mall, Dillard's Southpark had a team of friendly sales staff throughout their store to assist with locating and purchasing merchandise.
November 2025
Too costly even for thanksgiving and Black Friday shopping
November 2025
Dillard's, located in SouthPark Mall in Charlotte, NC, is a gem! It's my favorite place to find shoes and cosmetics! It is located at SouthPark mall, where you can find a huge selection of other stores and lots of nearby restaurants.
