Extra Space Storage on 5649 South Blvd in Charlotte, NC, is highly praised for its excellent customer service, cleanliness, and well-maintained facilities. Customers commend the helpful staff, especially managers like Richard, who are described as caring, professional, and attentive to details. The staff goes out of their way to assist, making the storage experience easy and hassle-free. The location offers a wide range of storage options, including drive-up units, climate-controlled units, and non-climate-controlled units, with convenient drive-in buildings and multiple entrance/exit gates. Security features such as electronic gate access and exceptional security measures ensure belongings are safe. The facility is ADA compliant and offers amenities like covered loading bays, wide drive aisles, parking spaces, RV parking, and even golf carts. Customers also appreciate the secure, clean environment, well-maintained grounds, and the convenience of accessible freeway access. Overall, this storage location is highly recommended for its professionalism, customer care, and reliable service, making it a top choice for those needing storage solutions in Charlotte.
I have moved a lot in my life and have had to use storage units many times before but this was by far one of the best experiences I have had! Richard was extremely helpful and you could tell he cares about every unit! Go Gamecocks!
December 2025
Absolutely love Richard!! Truly the sweetest and so helpful and willing to answer any and all questions!!
December 2025
Worked with Richard at a Charlotte South Blvd location and he was extremely helpful. Have been renting at this facility for over a year now and will continue to. Richard is the best in the business!
