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April 2024 by Chandra Betts
Literally failed to give me all my prescribed meds.
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April 2024 by LaToria Franklin
Kevin & Abby in pharmacy were helpful. My RX didn't take decades to get ready. Smooth & Happy experience. Thank y'all
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March 2024 by Tj Muller
This CVSneeds to be audit... just the pharmacy because why you have a prescription sent to your 24 hrs in advance and it's not ready . I had a major appt at 1045am and needed my 1 pill not 30 pills . The staff tells me that they didn't unload the medicine so they couldn't give it to me. Therefore , i had to reschedule my appointment and wait weeks for another one. Just so you know the importance of my appointment is to find the remaining tumors in my brain. Thanks CVs pharmacy,
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March 2024 by lawanda king
The pharmacy here is so unprofessional I went to pick up my daughter medicine and they id me for the first time I been picking up her medicine without id every since she been on it so today y'all want to act professional when you being giving me her medicine without asking for I'd be professional all the time not when you want to
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March 2024 by Sean frisbee _
Never have anything in pharmacy (prescriptions), always have to wait for it to be delivered. Every pickup will require me to wait at drive thru window (along with others) for 20-30+ mins. This one is done.
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February 2024 by Denise Gaddy
They are unprofessional .They gave my sister medicine to the wrong person.They don't have your medicine when you put I n refills.SMH.They need help bad
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February 2024 by Joann Brannon
ZahTya was awesome!!!! Her personality and willingness to help me was outstanding. ZahTya you are greatly appreciated and thank you again.
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February 2024 by Danielle S.
I'm going to report them to HR for regularly not answering the phone. Making people show up for just A QUESTION. How lazy are you.
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January 2024 by Darrell Davidson
Workers not trained to take payment or to help customers return items while the manager on break. Makes no sense and need to be addressed
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January 2024 by Alan LaMantia
Would not recommend.
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January 2024 by J Hill
I have to agree with the other reviews on this CVS. It is the absolute worst. The other day I went in because the CVS that is my normal CVS, didn't have a product that I wanted. But this CVS did. Both CVSs are equal distance from my house but I prefer the one on Woodlawn. It has much better customer service. However, because I needed this product, I went to the CVS on Wilkerson. Big mistake. I should have went to Walgreens. I was in a great mood, Christmas spirit and all. That did not last....They had the product I was looking for and with a big smile on my face, I walked up to the register where I was greeted with not a smile, not a 'good afternoon', not even a 'hello', but instead I got 'you going to pay with cash or card?' when I said card, this incredibly unprofessional and inappropriate staff member just pointed to the self-service machine and didn't say a word. Seriously, I'm going to pay more to go to CVS than I could get this product at the grocery store, and you're going to point like I'm a child? I couldn't believe it and when I vocalized my disbelief she pretended like she didn't hear me and walked away. I don't get how it would have been harder for her to have said 'hi. Are you going to pay with a card or cash?' Wait for my response and if the need was that I go to the self-service machine politely say 'would you mind going to the self-service machine?' I would have continued on with my happy attitude. But no disrespect is what CVS is allowing their employees to provide...I'm sorry if she is not happy or having a bad day, don't take it out on the customer. But now I've left the store incredibly mad and offended. It is this kind of disrespect and lack of common courtesy that is missing in the retail world today. I'm so glad there are still some stores such as the CVS on Woodlawn that teaches their employees how to talk to other customers like they are adults and human adults at that. She needs to remember that the only reason she gets a paycheck is because I go into that store. I guarantee you I will never step foot in that store again. And she should never get another paycheck for being in a customer service role.
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January 2024 by Onawa Funderburk
This store is horrible. Either it due to being short staff or they just don’t care but Please find another location to fill prescription.
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November 2023 by Zac
This location is critically understaffed and unsupported. The wait times for in-person and telephone service both are way too long. Even my provider was on a 20 min hold trying to reach them.
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November 2023 by Tandy D.
As I write this review, I've been on hold now for 35 minutes. Haven't yet spoken to the first person. Need I say more?
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September 2023 by Kierra Gleaton
Very slow and never answers the phone
