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October 2024 by Lee B.
This pharmacy deserves a zero. Worst pharmacy ever. They're always saying something is wrong with the drive thru, and have long lines when you go inside. What's the point of having a drive thru if it's never open??!! Transferring all my prescriptions ASAP! Just horrible.????????
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September 2024 by robrobx123
The pharmacy is incredibly slow, and there is always a line.
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September 2024 by Eric Tungland
Prescriptions never ready on time.
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September 2024 by Diesha Hawkins
They never answer the phone its ridiculous. The automated service is horrible. Never have the prescriptions in stock. You literally have to drive there only for them te tell you its out of stock. Drive through staff told me to come back in a half hour to pick up my insulin. I go back only to be told its out of stock. Very unprofessional.
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May 2024 by Kim Denaro
Pharmacy service is the worst! They don't, can't or fail to provide a 90 day supply in accordance with my doctor's prescription. I started going to another cvs location where they work smarter not harder and actually do what they say they are going to do and where i was able to get my 90 day prescription. Avoid this location if you can, they only create frustration and are incredibly inefficient.
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May 2024 by ALL ABOUT MISS BENJAMIN
I just want to extend my kudos to the store. I had a very pleasant experience when I went into the store. I was looking for a gift along with a Mother’s Day card ironically the one that I picked up had a slight tear in it, but it was the best card for my mother so I reached out to a manager that was on the floor and she was happy to provide me with a 25% discount that I attempted to head towards the register and I saw some beautiful plants behind the register the cashier that assist me and paying for my card help me to pick out one of the beautiful plants that will behind the register. She also short that the plant was covered up entirely to ensure that it could not be viewed as my mother was actually sitting in the car. We then sparked up a small conversation, which was very pleasant and uplifting so kudos to the cash register. I was greeted with the smile and the same way I came in , the same way I left , with SMILE !!!
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May 2024 by Zachary Davis
It’s impossible to get through to the pharmacy on the phone. I feel bad for the pharmacy staff because I get the feeling they are short staffed. It’s very dirty in the pharmacy. CVS needs to hire more employees and take better care of their customers. The store manager was pleasant and the young lady who helped me at the pharmacy counter was nice. They just seem to be drowning in work with not enough help.
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May 2024 by Julie Cross
And I’m done!! I’ve been a loyal CVS customer since I worked there as a teenager. No more! Called today, 3 times, and couldn’t get a human on the phone. So I went there and had to go thru the drive thru because I had a sick kid in the car. Just needed to know how long it was going to be to get the script the pediatrician called in and the gentleman at the window was rude. So rude. I asked if they received it and his response was “it’s not ready so no.” I asked how long it might take if it’s in the system could he check because I had a sick kid in the car. He repeated himself and said “it’s not ready” in a very rude tone. I just drove off. Switched to a local pharmacy that cares. See ya!!
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May 2024 by S. Walton
I ordered graduation pics of my daughter online but they did not come out right. Part of the pic was cut off and color was a little off. I didn't have time to stay in the store and start over, so customer service associate, Ms. Shane told me to come back after church and she would help me get the pics right. I didn't have them on my phone so I had to bring my laptop with me back to the store after church. Ms. Shane was so patient and kind towards me. She helped me with cropping my daughter's photo and changing the color to make sure everything was as close to perfect as possible before printing. I am very grateful to Ms. Shane for her help. There is not many people today that will take time to offer kindness and help. But, Ms. Shane did and I am very grateful ??
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May 2024 by Zayury Gaona
Destiny was very rude this morning, gave me nasty looks and rude comments just bc I asked for help for my coupons. She didn’t seem very happy some of us know how to save money using the coupons the company she works for sends us.
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April 2024 by Vanessa Corley
WORST CVS EVER!! No matter what time of day you go, there’s ALWAYS A LINE. Employees move so slow and when they call for backup, no one responds.
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April 2024 by BARBARA GLENN
The NP was amazing with my 21 month old sick granddaughter.
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March 2024 by Zanovia Washington
Where's the structure, organization amongst the staff or quality customer service??
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March 2024 by Amon-e Brice
I would give 0 stars if I could. Extremely lacking good customer service. Constant delays with filling prescriptions. I observed one pharmacist/staff member prepare a customer's prescription, she was placing the tablets in the prescription bottle using her bare hands! no gloves, no utensils....She saw me watching her and continued without a care in the world. There's another staff member there who'll tell customers anything to avoid taking accountability for the lack of structure in that place. She's accused someone in another cvs store of changing my prescription info. Yet, I haven't visited any other cvs pharmacy in years & why would someone in a different store change my prescription?? A few days later she claimed the prescription delay is due to manufacturing issues. they still didn't have the drug in stock after waiting 5 business days after my doctor had called in my meds. My Dr. cancelled the script, called the same exact medication/ same brand into a different pharmacy, that pharmacy placed an order for the same exact brand & my prescription was ready for pickup by the next day. This store is only 5 minutes from my house, but I'll travel 35 minutes out of my way before I choose to get another prescription filled at this CVS again. This location makes the CVS brand look bad.
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March 2024 by sowmya chilukuri
This place and staff are very helpful to direct our questions and help with any services. The lady who helped me at the photo section was very friendly and had a lot of patience. Great service and work you all ?
