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June 2023 by Google user
Horrible experience. They got a prescription sent to them from their own minute clinic. Their computer died while they were filling it and let me wait forever while they figured it out instead of giving me the prescription they said they saw come through and figure out their own stuff later. So incompetent.
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May 2023 by Morgan S.
Todd was extremely helpful and knowledgeable about the CVS photos! Even though he was busy, he made it a priority to help me. Such a convenient location. Been going here for years.
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December 2022 by Chadwick Mathews
Thanks to Ambriana I’ll be coming here for all my needs especially prescriptions!! She was so nice and courteous yet professional!! I would go into more detail but just experience this yourself! The perfect experience, thank you so much!!
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November 2022 by Clark G.
The drive through pharmacy is SO wonderful. The convenience in and of itself is worth going out of your way to go there. But the pharmacists are so lovely. I called asking if I could pick up some OTC medicine from the window, she asked me what I wanted and wrote it all down and had it at the window waiting for me to pickup immediately. Asked for one more thing while I was at the window and the gentleman was more than happy to go fetch it for me. Unexpectedly perfect service and hospitality from a corporate store; above and beyond. So grateful.
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August 2022 by Allie H.
Workers at the pharmacy are great, some cashiers are super friendly, but I had the displeasure of meeting Romana today. She was very rude and condescending when I was having trouble at the self checkout. The coupons kept voiding and wouldn't work and I asked for her help. She did her thing and then it didn't work again and I needed more help so she was huffing and puffing and blaming me for not putting in the damn coupons even though she took them out! The cashiers are usually not this obnoxious, and I didn't want to bother her for help since she was clearly already in a bad mood. I heard her and another woman complaining loudly about other customers. I go out of my way to be nice to everyone, ESPECIALLY in the retail or service industry. This woman just took her issues out on me and I didn't appreciate it at all.
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July 2022 by Isabella H.
Went to buy a few things today. and i saw an old man walk in and ask "is there a cashier available?", the employee rudely responded "no." and clearly saw he did not know how to work the self checkout and needed assistance (and it was obvious she could've checked him out). She witnessed the man struggle and walked away as if she did not see it. before that she told another woman "u print the receipt with the print receipt button" (in a patronizing voice) and then said "taaadaaa" as a way of making this woman look dumb. I ended up doing the self checkout for this man because she decided she was too busy standing in a corner to walk 3 feet to help him. It took me all of 60 seconds to help him which she could've done considering it's her job and HUMANE. this woman had red hair with a short haircut, and was working around 3pm ish. definitely won't be coming back to this location again.
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June 2022 by Amy I.
Not helpful and rude pharmacist. The only good thing about this pharmacy is location for me. I'm looking to switch
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May 2022 by Emily C
Have gone to this pharmacy since I moved here and have not had ONE bad interaction. The staff that works here is outstanding. Always on top of things, prompt with refills, hardly ever a wait, and a friendly face at checkout. Would still be here if my insurance was accepted!!! They’re awesome.
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May 2022 by B. V.
Lost my COVID-19 vaccination card. Couldn't even show a picture of the card as proof. Actually less than worthless. What kind of three ring circus pharmacy is this?
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May 2022 by Morgan Madison
The workers in the pharmacy are EXTREMELY RUDE!
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January 2022 by Linda P.
You have put in self checkout machines which is a good service feature as an option for customers if there is long line. But today thete were 3 associates at front of Carmel CVS and none of. Fhem wanted to get behind the register. Two of them were glad to show me how to check out and bag my own stuff though. That is poor customer service. I don't get a discount for doing this. Should I head for Walgreens next time? Guess i will check it out
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December 2021 by Beverly S.
The pharmacist staff is highly incompetent, I called tonight to get some general information about a prescription from Makaeli, she refused to provide the information or try to elevate my concerns to her supervisor, I would NOT recommend this pharmacy, also I suggest shopping around with Good RX and saving yourself lots of money through Good RX and Costco Pharmacy and CVS needs to put their staff through customer service Training
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January 2021 by Sheila Brown
Excellent customer service always
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November 2020 by Biff T.
The pharmacist (Nathan) went above and beyond to help me with a prescription that my insurance was costing a fortune to cover. He ended up finding a generic brand that was hundreds of dollars cheaper than what I was originally quoted. A+ customer service!
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December 2016 by Mary Taylor Hundley
Nice neighborhood pharmacy.
