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April 2024 by Destiny Gaten
Lady I’m drive thru window very rude and rushed me after the fact she told me to come back being that she had other people in line waiting. This is not the first time i encountered with a rude person at this Cvs the ladies well some have horrible customer service and are very rude and nasty !
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January 2024 by Chuck Howard
Pharmacy drive thru does not follow posted hours. Hand written sign in drive thru window stating they were closed. Very inconvenient and bad business.
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October 2023 by Hayward Chambers
Excellent!!!
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October 2022 by Karla F.
The literal worst pharmacy I've ever encountered and I've been a CVS customer in several cities for many years. As other reviews have mentioned, only ONE male pharmacy staff member is nice (he is very nice - Ryan maybe?) but the rest are short, rude, not helpful, etc. Also, as other reviews have mentioned, the wait times are horrendous no matter what time you do a pick up. My doctor called in a script for my controlled substance today and according to the automated system, a refill was not called in. So far have been on hold to figure out the disconnect almost two hours and they close at 8. If my script isn't refilled and I miss a dose of a controlled med, withdrawal symptoms start to happen due to how long I've been on the med. But no clue if they have the script or not because no one will answer the phone. If you need a med same day, especially if it's a controlled substance like a benzo or pain med, you have to be ON IT or you could miss a dose(es) like it seems will happen to me. This is absolutely inexcusable as this can be a dangerous situation for people.
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September 2021 by Patti J.
This store only provides drive up COVID tests - they do not take walk-ins. So, even if you live across the street, you must drive. If you don't have a car, you cannot get tested. Clearly not functioning with a mind toward public health.
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February 2021 by Idalis M.
I very much enjoy my visit each time. I am always greeted by staff and don't have to look far to find someone for assistance. I recently signed up for the savings subscription and it's so worth it. I live so close and visit cvs so often and I find the worth in having it.
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October 2020 by Haley Ward
I have literally been sitting in the Drive-Thru for 45 minutes with four cars in front of me one being seen approximately every 15 minutes I am changing my Pharmacy this is ridiculous for an uptown location
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July 2020 by Ryan W.
I had a prescription sent here and without giving me notification whatsoever it was cancelled due to already having met their amphetamine limit for the month. While this isn't the pharmacists fault, I definitely expected to be notified rather than having to call in and wait an hour and a half just to be told the news. If you have to get a prescription filled avoid this pharmacy at all costs.
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April 2020 by Gracelee247 ..
Never had any problems with the store, but have absolutely had it with the pharmacy. They lied about not being contacted by my doctor, and then proceeded to talk down to me like I'm a child ("we receive online prescriptions all day, that'd be really bad if that wasn't working, righhhht?"). The pharmacist was more than eager to rid herself of me and couldn't even manage to be fake interested in actually helping. This is the same pharmacist who talked down to me when I was looking for help when I was unable to get my prescription for my daily and very much needed medication for almost a month. I have never taken the time to put in a negative review for anything, but today's the day. I tried giving this place another chance, but literally yikes to the whole pharmacy crew.
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March 2020 by Rachel V.
Poor customer service!!! Had to grab emergency items and needed a receipt. The only checkout available was self check out. The printer machine jammed and it wouldn't print. I told the closest cashier/staff, she didn't seem to care and said sorry looks like you don't get a receipt. I asked for a manager. The store manager was called and after 15 minutes he came out to tell me he can't reprint it or find it. Not happy. The cashier on staff had an attitude like I was the one bothering her.
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January 2020 by Jack T.
Wish I could say anything better from the previous negative reviews but no-can-do. We moved in two blocks away and excited about nearby products/services from CVS; our previous relationship with them in other communities has been great. Sorry, not here. Slow, long lines. Under staffed but friendly folks, this tells me nothing but a home office decision, and a poor one at that. Really bad decision o their part in booming part of town. There are other nearby alternatives that have a very low bar to cross to get my business after this experience. UPDATE: Devon in Rx might be the salvation of this place My uncommon script was pulled incorrectly at warehouse and Devon tracked down the nearest supply. Changing my attitude of this place.
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November 2019 by Wes R.
The staff is very courteous and try their best to provide great service; the unfortunate reality is the people in the parking lot are threatening or begging; my chances of being inappropriately approached in the parking lot is around 90%; which I find surprising; great store with poor security and I consider dangerous to app. In addition, they are woefully understaffed. It's often normal to wait 20-30 minutes in the pharmacy line; they usually have one person working behind the desk and answering the window
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August 2019 by Craig J.
I have been using this pharmacy for years since it's only a few blocks from my home but that ends today. There should be ZERO circumstances where a customer is left unattended in the drive thru to pick up a prescription for TWENTY THREE MINUTES!!! After about 8 minutes of waiting I rang the call bell to have someone tell me they would be with me "in a moment". What is that? Sarcasm? There were two pharmacists visible in the window and one was ringing up someone at the counter for a few minutes while I waited. Other than that they were MIA. If you can't staff a pharmacy with two people and still have people waiting on the order of a half hour in a drive thru, then guess what? You shouldn't have a drive thru. The utter lack of respect for your customers' time and needs is beyond unacceptable. I'll be transferring my business to the Target pharmacy from here on out. What a complete joke. I finally just drove off without my prescription. Good riddance.
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April 2019 by Byron S.
This CVS experience has been a nightmare. My original two prescription was put in on a Friday. I get a text saying that one of them had to be ordered. I immediately call and I was told they don't have any and it will be here Tuesday. I call Tuesday and the lady says that the order got canceled it will be here Friday. I call Friday and was told the store probably won't get any soon I should go to another CVS close by that she knows have it. I say ok send my prescription there she says we cant do that you have to call your doctor cancel your prescription and have them submit it to the other CVS. As if they were two different companies or something. I will never go to this unorganized CVS Pharmacy again and I don't recommend anyone else go either.
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May 2017 by Janice Lemay
Awesome
