The Cricket Wireless Authorized Retailer in Charlotte, NC offers a range of cell phone plans to fit any lifestyle. Customers can enjoy unlimited talk, text, and data access, with no annual contract. The store is known for its exceptional customer service, with helpful staff like Monica, Dulce, Patricia, and DeMarcus (aka Don Julio) who go above and beyond to assist customers, even resolving issues quickly and with a friendly, knowledgeable approach. Customers highly recommend visiting this Cricket Wireless location on Freedom Drive for a great service experience.
I went in to purchase a new phone and got great customer service. Every question i asked was answered with clarity which was very appreciative. I got this help from Jay thank you so much. Great job !
July 2023
Monica at this cricket location on freedom has been an absolute angel she was very helpful this is the absolute best customer service in Charlotte NC I highly recommend thank you so much Monica!!
July 2023
Dulce and Patricia are amazing!!! You want a great customer service experience with cricket, come to the Freedom Dr location!!!!!!!
