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October 2024 by M. Matilde Hernandez
Had to come last minute because of a damaged tire. They did great and were very nice. Devon at the front desk was really helpful and willing to help to fix my tire issue. Thank you so much :) !
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October 2024 by Wesley Bonnin
I was going to use them for replacing all four tires but after 15 minutes there was still no one at the front desk, so I left… could have gotten my business if they did the bare minimum
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October 2024 by Michael Germanovich
Good value but the service is absolutely horrendous and abysmal, and/or good luck trying to get someone to answer the phone. Need new management or more employees ASAP. Bought here and brought to Matthew’s location to have them do the install.
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October 2024 by Nathalie Espina
If you want to wait for 4-5 hours for someone to check the nail in your tire, this is your place! Complimentary gaslighting is included! Please save yourself a headache and go to Discount tire. Nothing is worth getting your tires done here.
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October 2024 by Maya owens
I had an appointment booked for 1pm after I got there I went inside to get some things and I came back after about 1 hour and asked the status of my car and they didn’t even start it. A waste of my time.Terrible time management, get it together. It was clear nobody knew what they were doing. smh
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September 2024 by Cristian Rodriguez
It is the worst Costco?
They took for ever and so not worth it!!
It took so much of my time b/c it’s been 2 hrs and 40mins to just fix a flat tire and I am still waiting!?!?!?
And the people don’t want to work on my car. I tried to get occupied and went to do groceries and still nothing and Greg told me that I have to wait till they close Costco.
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September 2024 by John Oakes
Don't expect good customer service. I had a screw in my tire and my tire was flat. I asked if they could squeeze me in a patch my tire and they told me they're appointments were full and I would have to come back another day. They were rude and made zero effort to help me. I love costco, but the tire center needs to do better.
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August 2024 by Igor
Needed repair on a tire(purchased at Costco) and they did a great job. Thank you!
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August 2024 by Tony Huynh
Great price on tires but terrible wait. Back for tire rotation and been waiting 3 hours, even with an appointment.
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July 2024 by Roone Acree
HORRIBLE EXPERIENCE. no customer service. Incompetent workers. Save yourself the hassle. Not worth the discount.
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July 2024 by contact me
Use to be awesome. The service is getting pretty bad. Still a good value just be prepared do deal with incompetence. Update: messed up the new tire and my rim. That was my last visit. Horrible employees one star
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April 2024 by June Rhyne
I wish I’d read reviews before buying 1k of new tires here. I made my appointment weeks ago. I have been here 2 1/2 hours and nobody can tell me anything about when car will be ready. Generally I love Costco but not sure about the tire department.
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November 2023 by Dustin
Great prices for top tier tires
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October 2023 by Rosemary S.
After having a really poor experience , I received a phone call apology and a welcome to please come back. That they are working on training and please give them another chance
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July 2023 by Raquel S.
A friend gave me a gift card so I came on a Sunday morning to check it out. I found a few items I wanted to buy so I thought it would be faster to do self checkout. I got all the way to the self checkout line breakout only to be told I have to go to a regular line because I don't have a membership. WTH is up with the line situation at this Costco?! That in itself makes me want to go to a different location. There are 3 main (super long) lines you queue up in only then to have to scramble to get into another line for a cashier. Other than the stupid line process, the store is clean and well stocked. Prices are clearly labeled. Grocery items, health and beauty, and cleaning and pet supplies, are on the left and housewares are on the right. In the middle is snacks, furniture, clothing. In the back is paper goods, frozen food, meat, the bakery, produce, and wine. Go early or late to avoid the crowds and long lines.
