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April 2024 by Julia E.
Club Fetch is not only a doggie daycare, but offer grooming services but create a community and family atmosphere. I trust them with our Australian Shepherd. My neighbors take their pets to Club Fetch as well. Would highly recommend Club Fetch Charlotte on Dunavant Street.
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March 2024 by Olga Battista
We used to bring our dog here for daycare and he seemed to have a good time. This time we boarded him here for 4 days and it was the biggest mistake. They put my dog in a small kennel (what they call a mini suite) with absolutely nothing in it but two bowls (no blanket/pad) that I personally don’t think is big enough for a 40lbs dog to be in for more than a day. The staff was unfriendly, incompetent, untruthful and quite honestly after that, I don’t trust this place with my fur baby. On top of that, they don’t provide updates on your pet, live feed of dogs or photos outside of what they post on their ig (not even every day), so I have a hard time believing my dog is well cared for while at Club Fetch. Such a disappointment.
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March 2024 by Wileesha Lewis
Awesome place for your furry family! The staff is extremely friendly and the facility is clean and well kept.
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January 2024 by Brian Barlow
This place is great. They are so welcoming to my dog and he loves it here
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December 2023 by Alexa Campbell
I never leave bad reviews but I had an interaction with the manager that still doesn’t sit right with me. Manager there has no customer service skills. My dog has space issues and she told me that she was worried that other dogs may eat my dog (her exact words). Interesting that the terrible reviews left by previous employees are no longer up. The only saving grace is Lindsay who is incredibly kind and truly cares for the dogs that go to this daycare
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December 2023 by Shanita Frazier
His groomer was so sweet and knowledgeable about my fur baby’s difficult coat. I have had way more bad grooming experiences over the past two years so I’m honestly happy for the first time in a long time he looks absolutely stunning ✨✨✨ Thank You for all the advice!
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November 2023 by Rachel West
I recently boarded my pup here this past weekend for the first time and took her to her meet and greet/doggy daycare, and both time when I picked her up, she had the biggest smile on her face. It was the happiest I’d seen her since I’d rescued her. I will definitely be getting a doggy daycare package for her since she loves Club Fetch so much!
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November 2023 by misti MistiW
I have never trusted a boarding/ day care for my dogs until Club Fetch! When I say they go above and beyond I truly mean it, everyone is incredibly kind and helpful and the dogs are all extremely happy!! I would never trust anyone else with my fur babies except Club Fetch. They will work with you and get the best situation for your dog they can get. The dogs who go here are family to them. It truly is a facility that is incredible with people who are amazing at their job. Don't hesitate when looking into Club Fetch, you will be forever grateful as I am for all the help they give you and knowing your due baby loves it will give you so much peace of mind!!I will never be able to thank them enough and I will always be a repeat customer.
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October 2023 by Adela
I recently started taking my dogs back to Club Fetch after going to another boarding facility closer to home. I’d rather drive a bit further to make sure my dogs are happy and well taken care of. I should never have stopped going.
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October 2023 by Stacey Zapanta
Club Fetch took great care of my baby boy! He’s kinda shy, but they gave him lots of attention and love. We appreciate all of you and will definitely be back. Thank you Club Fetch!!
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October 2023 by Logan Hiers
Club Fetch was very accommodating. We needed a last minute boarding reservation for both of our dogs, and they were able to board them the same day. We also ran into situations where we had to extend their stay, and Club Fetch was able to fit them in for a longer stay. The staff had great communication with us. They were friendly and understanding to our situation.
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August 2023 by Madi ._.
I am a former employee of the Club Fetch facility, I would like to warn anyone who is considering on applying or working here. The general manager here is a major bully and has been caught by me twice now talking down on me with other employees here. I am extremely disappointed in the immaturity shown by her. She does not appreciate employees, and constantly complains about her staff regardless of how much work they put in. She is very irresponsible and makes working here like a living hell.
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July 2023 by Laura Hiatt
My dog has only been to Club Fetch a few times but is always excited to go and pulls me right inside. Despite this, the workers already know who he is and I can tell they truly care about the dogs. Recently, I was unsure of what day I would be able to pick up my dog from boarding and they were flexible with me on pickup. I was excited to be able to pick him up a day earlier than expected and they were happy for me. The grooming is also top notch!
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July 2023 by tafphanel
This place may very well be great for dogs however, they must have walked in and never attempted to call. My dog is my child and I do not feel comfortable leaving him in a place that NEVER answers they phone. I like to ask questions before I visit the location to make sure it suits my needs an avoid wasting time. There is NO way to do this because in the 2 weeks I have been trying, I have yet to get someone to answer the line. I even attempted to do a chat and ask them to call and nope...no call. I will just try the dog knowledge who I never had a problem getting on the line.
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May 2023 by Matt Buckley
My dog Dunkin loves it here! They take such good care of him while at boarding and daycare. He always comes back tired and happy!Their groomer does an amazing job too! Can always count on them to do a great job!
